Cubit Posted June 14, 2014 Posted June 14, 2014 Might have different termology I don't think you can turn it off tho. Please correct me if I'm wrong Yes you can. Need to telnet into it. Quote
skywalker Posted June 16, 2014 Posted June 16, 2014 The loop back stops the customer from using the dynamic DNS we setup when they are on their own WiFi So they end up having 2 sites in the app for the same place 1-local (when on same WiFi as the dvr) 2-remote (everywhere else) So use the customers router. Had a few issues with Homehubs but nothing major recently same with the technicolour ones I've done quite a few now no issues. learn something new every day, thanks! i've never worked out why on some routers you only need one site, and on others you need two. which is why when setting up i do the remote one first and if it works on the LAN i stop there. thanks! Quote
thorg Posted June 20, 2014 Author Posted June 20, 2014 hey Im on site, I moved dvr ip to DMZ and still no luck. Customer has static IP. The shot screen: http://i.imgur.com/xk0fTKj.jpg Router found dvr, but I cannot ping it within LAN. "Destination host unreachable" Quote
thorg Posted June 20, 2014 Author Posted June 20, 2014 I change setting in DVR to obtain Ip through DHCP, DVR got new IP from router, but I cannot ping it, I moved it to DMZ, it still does not work. I never saw so shi*** router Quote
Lwillis Posted June 20, 2014 Posted June 20, 2014 Its not the router it just how you've set it up. Assign the DVR a device name and then re do the DMZ Quote
thorg Posted June 20, 2014 Author Posted June 20, 2014 I cannot change DVR name in menu. It is Device ID, I can see it on DVR but is not displayed in router menu, only unknown and MAC address No more talk talk, and technicolor routers. I will refuse to install. Quote
thorg Posted June 20, 2014 Author Posted June 20, 2014 3 hours spent on site reconfiguring all Achievement: device status from "inactive" changed to "active" but I still cannot ping the DVR and CMSView fails to connect to DVR pulling hair out of my head I really would like to kick technicolor reouter desiginer's as* for this piece of **** Quote
Cubit Posted June 20, 2014 Posted June 20, 2014 No more talk talk, and technicolor routers. I will refuse to install.How do you think I feel. I have to work with them on a daily basis. Quote
thorg Posted June 20, 2014 Author Posted June 20, 2014 what a rubbish!!!!! 4 h spent dvr moved to DMZ, firewall disabled, ping on WAN interface enabled, tried different ports, but I still cannot ping the DVR, and cam view software cannot connect within LAN. Last week this router was connected to Virgin Media, I could ping straight away, only enabled ports on VM router and could see picture from cameras. All done within few minutes and worked!!!! But that was Virgin Media. F*c.king talk talk and technicolor Now is: Quote
AlarmScot Posted June 20, 2014 Posted June 20, 2014 Could you not talk to TalkTalk well maybe NoTalkNoTalk. One my SME clients have TalkTalk Biz Account and she can't use our Remote CCTV system with TalkTalk Router but can use it if she plugged in there 'Advanced Router' which is why she raising a complaint for it. But its something to do with trying to get Username and Password for the network which TalkTalk don't like giving as that mean people could use there own routers which TalkTalk could not remotely control. Quote
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