Accenta G3 Help Please

[Peter Maloney]

Hi,

 

We have just moved into a new property and it is fitted with an Accenta G3 alarm system, my problem in that i have no external sounder volume at all, my internal ones sound but not external, could this just be a fault with the bell box itself or could this be a setting, when i read the manual and enter engineers mode i can do a bell test which activates the internal sounders on the keypads but nothing from the external, if i try to press low volume sounder / high volume sounder or walk test the panel just beeps and won't let these functions work.

 

Thanks for any help

[sixwheeledbeast]

Sounds like a possible faulty bell.

But could equally be something else; fuse, output faulty, wiring, etc.

[Peter Maloney]

Hi,

 

Many thanks for the reply, i have checked fuses and wiring seems fine, the house is only 4 years old so its not an old system, is there an easy way for me to test the output? other than getting the works van with ladders and actually going up to the bell housing with a new one....

 

Thanks again.

[datadiffusion]

I'd suspect that at some point, for some reason, someone has gone outside and removed connections to the outside bell.

 

Just a hunch but I bet that at some point it 'wouldn't stop going off', so someone pulled  the power, then realised that the

outside bell 'wouldn't stop going off', so got a ladder and pulled all the wires out.

 

Also are you certain you have the engineer code rather than a user code? Two different things, apologies if you're aware but

many come on here and think they are one and the same. As you say a sensible thing is to try and test it from the inside first.

[Peter Maloney]

Hi,

 

Thanks for the help, yes it is the engineer code I am using, I might see if I can crawl into the loft space later and see the wires going through the wall and if they could be still attached, I don't have a ladder tall enough to get to the outside bell box but if needed I could get one from the work.

[sixwheeledbeast]

I doubt you can assess much from in the loft. It only needs one wire missing/damaged/cut/removed not to trigger.

[datadiffusion]

^^^ yep it will have been removed in the bellbox, if at all.

[Peter Maloney]

ok, thanks guys, guess I have no choice but to borrow the works ladder and get up there, I have ordered a texecom bell box anyway incase this one is goosed.

 

Thanks for the help

[Peter Maloney]

Just wanted to report back and say thanks for the help, turns out the siren was faulty on the bell house, when I got the ladder and went up it was working but was very low, fitted the new texecom one and everything works great now.

[matthew.brough]

Thanks for the update