Simlec Posted December 12, 2014 Share Posted December 12, 2014 We have a client who has moved to an engineer who has recently left us - under a cloud - so standard procedure, we changed all out engineering codes on the next service visit (which was booked a for a few days after ex employee left). The client is now shouting from the roof tops at how unethical we are as a company because we wont give her our new code ready - for ex employee to take over the system (and any others he can get his grubby hands on no doubt) - I've tried explaining why the codes where changed and the security risks involved etc but to no avail. Is there any legislation I can quote to stop the rants? Any help gratefully received. If its there equipment, they can do what they like. Quote Link to comment Share on other sites More sharing options...
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