sixwheeledbeast Posted April 23, 2015 Posted April 23, 2015 Can you name the area with a space? You don't have to name the Area at all but it will show the Area letter either way. Quote
SparkyUK Posted April 23, 2015 Author Posted April 23, 2015 Or 'House' or 'Surname'. Yes, I did that. It still shows Area A at points though, especially if it went into an alarm condition. As she'd old, there's a fair chance that will happen despite going over many times, the potential routes into the house and configuring the system in a rather tolerant manner without reducing the protection too much. She didn't like much about it to be honest. The tones it made, the "tiny" LCD on a "huge" RKP. I spent most of the day defending the kit before I lost interest. I will say though, I do a number of jobs where the zone count is fairly small (<15) and partitioning really isn't needed. It's a shame I couldn't code this out. Quote
sixwheeledbeast Posted April 23, 2015 Posted April 23, 2015 Auto Reset? Use a Large screen keypad? Change the keypad tones? Never had an issue explaining the Area thing to customers, they're normally pleased it has the potential to arm the garage separately. Has no effect on the operation really, sounds like the customer had made there mind up before it was installed. Quote
james.wilson Posted April 23, 2015 Posted April 23, 2015 Fit her a hkc if she is old it will speak to her so she want need the display. Plus it wont say area anything lol Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
goncall Posted April 23, 2015 Posted April 23, 2015 Fit her a hkc if she is old it will speak to her shes probably deaf too Quote
norman Posted April 23, 2015 Posted April 23, 2015 Get your kit off and run.perv Quote Nothing is foolproof to a sufficiently talented fool.
SparkyUK Posted April 23, 2015 Author Posted April 23, 2015 Auto Reset? Use a Large screen keypad? Change the keypad tones? Never had an issue explaining the Area thing to customers, they're normally pleased it has the potential to arm the garage separately. Has no effect on the operation really, sounds like the customer had made there mind up before it was installed. Did all that, thought it would help too. I told her I was fitting the large text screen - I was then accused of calling her blind. Just because she'd old blah blah ... There's nothing wrong with the kit I used - I think the size of the RKP put her off initially, and then the "mess" on the screen with the areas etc tipped her over the edge. I hate picky customers. There's next to no margin in it for two days of hassle. Never had an issue explaining the Area thing to customers, they're normally pleased it has the potential to arm the garage separately. Agreed, this would be a good feature in that setup - but she didn't want the house zoning other than omits for upstairs at night time so I wasn't able to sell that to her. I was just never going to win I fear. Quote
datadiffusion Posted April 24, 2015 Posted April 24, 2015 Sorry but I would walk away, If customer is pedantic about 'area a', then god knows what will follow. This seems extreme but, it's why on domestics at least, I always take a demo unit and detector samples. No-one can say they 'didn't know what it would be like' that way. Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands
Adi Posted April 24, 2015 Posted April 24, 2015 perv ha ha ha lol Quote I really can't be ar**** with it anymore.
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