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Posted (edited)

It should be in the initial contract that at the termination of that contract the company shall default the engineer code. I know of a few installers who insert that clause. At the end of the day, a customer has bought a product. It belongs to the customer and there should be no 'unfair contract clause'. On the other hand, if the contract stipulates that a customer, on cessation of the contract should pay a nominal sum for default, then so be it. Engineer codes are essentially the private property (in a sense) of the company and should not be divulged. However there is a very fine line (only determined by the intentions of the parties)as to defaulting...

Edited by charlie6
Posted

still wouldnt not default it

why you have the code,you can look at prog and rewrite spec,as opposed to crash a panel with no spec you dont know users or set up,fine on 6 zones

Posted

aye like that happens,ok on a corner shop try doing it on a big warehouse with all that goes with it,maint money gone in a few call backs

I used to enjoy pulling a system apart and starting from scratch on take overs. Takes a fraction of the time if there are two of you though and half a day to do it thoroughly, which you don't often get anymore. I was the only engineer in the company at first so it made sense to know every system inside out. Rarely touch alarms now.

Posted

why you have the code,you can look at prog and rewrite spec,as opposed to crash a panel with no spec you dont know users or set up,fine on 6 zones

id still default wouldnt trust the outgoing firm as being any good, thats probably why its a takeover. Im sure you have seen spared of circuits on yours.

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Posted

id still default wouldnt trust the outgoing firm as being any good, thats probably why its a takeover. Im sure you have seen spared of circuits on yours.

the opposite,if its spare and no paperwork put it back in and see what happens,sick of the what do you mean its not on it should be question from a customer

Posted

im sure we have both done takovers where the customer had no idea a lot of it was spared off

sick off? the customer is aware?, not usually

ive spent days and weeks in one case doing a takeover when crashing was the only option,much rather have a eng code to see what is what first rather than crash for crash sake

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