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Posted (edited)

So Default is free

Visit chargeable

If panel delivered and collected free default

remote default free

But once given no liability

?

Edited by al-yeti
Posted (edited)

if there's a dispute drop off the old board & the rkp (if requested)& I'd default it within 7 days. FOC unless moneys owed then could get stuffed

You can't have really secure engineer codes, its always going to be a comprise

Edited by MrHappy

Mr th2.jpg Veritas God

Posted

".......default yes but not by doing a free visit..."

 

If a customer terminates maintenance, or at the end of a warranty period, and request defaulting then there should always be a charge for call out. I doubt if the company are within their legal rights to refuse this though, since the system belongs to the customer.

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