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Posted

We went to take over a large site with a G3 on it, had engineers code changed by losing company connected up the laptop, and it wouldn't connect. in the g3 panel there is no pace to program the downloader ID or system ID so unless you know them you are not connecting to the panel unless you crash it and reprogram it.

 

When we install a new system them site is then sent to our server which generates a system ID and puts our downloader ID in to the panel, then if we take a laptop to that site the only way to connect to it is to export the file from our server and import it on our laptop.

 

Might of missed something but where on a G3 can you programe the downloader ID ?

www.nova-security.co.uk

www.nsiapproved.co.uk

No PMs please unless i know you or you are using this board with your proper name.

Posted

When you have the engineer code, this still doesn't give you the RSS code. There is no menu option to reset the RSS code. There is a convoluted way to get the code - PM me if you need to know.

It sounds like your office based system sets a (random or derived) password and stores this in the RSS database. As you don't know this, the only way to get it is to export the config from the office system. The password is encrypted in the RSS database, so you cannot see it in the exported site file.

The RSS password is the equivalent of the downloader ID on the G2. It's more secure than the G2 though, as it's alphanumeric and can be longer than the 8 digit G2 downloader. There's no menu access to the rss code though.

Posted

While a little extra work, you can always install Virtualbox and XP on your windoze 7/8/10.

If you are having compatibility issues.  

  • 5 years later...

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