Whats Best ???

[jammin31]

I've heard about something called Click too if anyone has heard of that and I believe PC Data do a cheap basic platform called Base ?

Edited April 14, 2016 by jammin31

[jammin31]

Does no one else bother with alarm management software then ?

i thought this was compulsory based on Ssaib or Nsi requirements for all the different reports ect ?

[MrHappy]

Cash 4 Windows

Alarm Master

Alarm Tracker

Winsims

Are software for fire & security co's

Click is general contractor software which may be suitable for a fire & security co's

System 8 was targeted at fire extinguisher co's ?

If you don't like alarm master, speak to mentor 

[Shaunb1905]

1 hour ago, MrHappy said:

Cash 4 Windows

Alarm Master

Alarm Tracker

Winsims

Are software for fire & security co's

Click is general contractor software which may be suitable for a fire & security co's

System 8 was targeted at fire extinguisher co's ?

If you don't like alarm master, speak to mentor 

Yeah it does fire and security alarms also 

[jammin31]

Ive not heard a great deal about Alarm Tracker or Winsims ?

 

am i right in thinking there not so good ?

[Kenzo]

I'v tried many over the years and many demos and I still haven't found one that will do it all the way we want. After spending thousands over the years we still use Sage50 with recurring invoicing/customised templates for accounts, Ez Management for Scheduling/Quotes and Outlook/Word for all else.  It depends a lot on whether you want a fully integrated system (accounts, engineers, scheduling, stock, SMS, CRM, iPhone, Android etc....). As with all software of this type it is only as good as the work you put into the setup of it. The big question is how much do you want to spend upfront hundreds or thousands and how much is the ongoing service costs (again hundreds or thousands).

PC/ Server Based:

Cash 4 Windows, Alarm Master , Tracker Pro,  Winsims, Ez Management, Clik Software, Sage CRM, Alarm Manager,  - favouirites/cost effective are EZ Management, Tracker Pro & Clik Software

There are also quite a number of cloud based options which may suit depending on your requirements, try:

Click Software, ServiceM8 (Service Mate), Service Max, Fieldaware, Synchroteam - favourite/cost effective ServiceM8

Whatever you choose the key is to research it fully and trial run it for min 3 months. If you find the holy grail be sure to share it with the rest of us.

 

[norman]

I've looked @ ServiceM8 and it ticked a lot of boxes, the killer for me was they only support Apple.

[ee8mjb]

If you can afford it, and you're prepared to spend the time getting it right, Protean.  Once it's set up it basically runs everything.  It even understands my engineers.  It's one of those programs that just does everything, and does it well, but it needs a massive financial and time commitment to implement.  Well worth it though.

[norman]

3 hours ago, ee8mjb said:

If you can afford it,

What sort of £ are you talking per head?

[ee8mjb]

It was about 25k ish for 8 office seats and 10 engs, plus ongoing maintenance if you want it