Texecom 8xp expander won't talk to the panel

[malfoy]

Hi,

   I'm bench testing my new alarm system. Have a Premier Elite 24, LCDP Keypad, COM-IP, Premier DT PIR. The panel is working with the keypad and PIRS (tried contecting a couple of them). I can connect using Wintex from my PC to the panel and program it. I got a Premier Elite 8XP remote expander. I connect it to the panel to the Network connectors (same place the keypad is connected) and power up. The 8XP powers up but doesn't connect to the network (Wintex diagnostics tell me it's offline). Also the LEDs on the 8XP are :

 LED A: Flashing

 LED B: Off

 LED C: On

 

According to the manual LED B off means "Network Out not Connected" which matches the diagnostic display in Wintex. I can't see anything in Wintex to 'turn on' the device. Have I missed something?

Edit: Forgot to say I set the jumpers to Star wiring and I thought maybe the wire is defective so I tried replacing with a different wire.

 

Edited June 22, 2016 by malfoy

[sixwheeledbeast]

Have you done Confirm Devices?

[malfoy]

5 minutes ago, sixwheeledbeast said:

Have you done Confirm Devices?

Yes, went into the Engineers options and confirmed devices. Strange thing is that while it displays a 1 against the RKP , the EXP is all dots. I've tried setting the Expander to Network device 1 and 2. Thanks

[sixwheeledbeast]

Power panel down, re-terminate connections in network terminals, power up panel, confirm devices.

[secureiam]

what are the address switches on the expander set to?

what are the network leds doing?

wired up network in on the 8XP?

[malfoy]

9 hours ago, secureiam said:

what are the address switches on the expander set to?

what are the network leds doing?

wired up network in on the 8XP?

@secureiam

Address switch is set to 1 but I tried 2 as well.

On the panel side Tx is solid on and Rx is flashing

On the 8XP Rx (Data from Panel) pulses - about once a second)

                    Tx (Data to panel) is OFF

Yes, the wiring from the Panel is connected to "Network In"

On the possibility I had done something wrong, I swapped the wiring around with the Keypad. Keypad still works but 8xp is still not working. And each time I make a change I "Confirm Device" in the Engineers Utils on the keypad but when I check the status on the keypad it still shows Expander 1 Offline as does Wintex diagnostics.

I'm starting to think the 8XP has a fault - what do you think?

Thanks for your help.

[malfoy]

9 hours ago, sixwheeledbeast said:

Power panel down, re-terminate connections in network terminals, power up panel, confirm devices.

Thanks @sixwheeledbeast. Did that plus more (see reply to @secureiam ) but still no go.

 

[sixwheeledbeast]

If you have tried different locations as well then possibly faulty.

Doesn't seem like expander is receiving data