optima xm6 cannot stop, only power led showing

[Tc Wang]

I have a optima xm6, it is keeping ringing after a power cut. 

there is only power led showing, none of mode or zone led is showing

I have tried code ####, not work

I have tried reset to factory settings in a bid to cure problem but still no change.

I have tried to enter engineer mode, it does not work

I have disconnected the battery-power off-poweron-code ####, still not work.

can anyone advise me how to solve this problem without call out an engineer?

Edited July 11, 2016 by sixwheeledbeast
No codes please

[james.wilson]

you need to call your service provider they will send someone as it shouldn't have an issue with a small power cut.

[Tc Wang]

1 hour ago, james.wilson said:

you need to call your service provider they will send someone as it shouldn't have an issue with a small power cut.

any number can reach optima? the alarm is there already when I moved in, not sure who is installer

[PeterJames]

Optima is the model, the  manufacturer is no longer. Is there no phone number on the external box? It could be a diy system so you may have to get the yellow pages out and try and find someone willing to come out to it. 

[james.wilson]

use the approved directory.