wisdom risco

[kakawak]

hi guys,

 

im having problems with me resetting my alarm after replacing batteries in the main external alarm outside. i have set the alarm via the omit zone setting but it displays fault codes with lounge pir lost: N and bedroom pir lost : N and ac loss fault: N

i dont know how to reset these any ideas?

 

 

cameron

[datadiffusion]

Did you turn off the mains power?

[kakawak]

nope. do i need to open up the main alarm box to cut power supply?

 

when i turn off all the electricity it remains on, so im assuming there is a backup battery installed.

 

the only way my alarm sets is if i set omit zone in the de/activate setting and set each zone but i still have the faults flashing. im obviously doing something wrong. 

 

i dont understand why there is an AC fault, when there is power :/

 

Edited October 4, 2016 by kakawak

[datadiffusion]

So, to replace the outside batteries, what did you do, did you enter your code at the panel first, do you have the engineer code?

 

Is there anything connected to the panels aux supply, outputs, or relays?

Edited October 4, 2016 by datadiffusion

[kakawak]

hi,

 

yes ive now replaced batteries and im now showing no faults. before i replaced batteries i did not enter the code in the panel as i just removed battery from the external alarm and pressed the reset button when i replaced the dud ones.

 

the problem i have now is that i dont have any faults but it says partition 1 is not ready and that zone 2 has a tamp error on the voice message. the only way i can set the alarm is to activate all the zones in the omit menu :/ im not sure if the alarm works as ive not tested this yet but i did try the maintenance tests and the outside siren doesnt work :/ i know the speaker works fine as when i remove the cover it blasts away.

 

hope this makes sense and sorry for the vague description.

 

 

cammy

[datadiffusion]

It very much sounds to me as if it might need reprogramming from scratch, when did you last have it serviced and the sensor batteries checked / changed?

[kakawak]

i havent had it serviced since i moved into house last year but ive replaced the batteries myself as this was the easy part

 

as for sensors ive no idea but its strange that my hall pir was fine until i replaced the battery now it says tamp but it doesnt show up on faults menu :/

 

as for programming, are these hard to do or straight forward or will i need the engineers code for this?

 

[datadiffusion]

I would personally recommend that you get someone in at this point to give it the once over, make sure all the batteries are new, and reprogram it.

[kakawak]

can i program it or it is it engineer only. i dont mind trying and if i fail then i can get an engineer out. i do appreciate help on this matter but i would love to try and figure it out myself so i have a better understanding of my home alarm, even if i do waste several hours trying

 

if its strictly engineer only then i have no choice. i have got this far just didnt think the zone 2 hall pir tamp error was stopping me from activating alarm.

 

can you answer one question please why is it that my alarm sets when i set omit zone in the de/activate setting and set each zone to 'yes' on my panel it shows the yellow led for omit and then starts the count down :/

 

cammy

Edited October 4, 2016 by kakawak

[kakawak]

i did a quick change around with the batteries and the error seems to have transferred from zone 2 (hall) to zone 4 (bedroom) tamp error. is there a way to reset using engineers code as i have that? or access anything else on engineers menu?

 

its weird how this wasnt a problem before all my faults and now that ive reset the faults i have a tamper error in my pir sensors  i thought i was getting somewhere.

 

 

cammy