texecom veritas r8 - Display says "UNSET ALARMS" and it's flashing "T"

[Sodyathen]

Ok, so like a dingbat I removed the front of the main control box, not realising that there was a tamper alarm that was activated, requiring me to turn off the alarm using the control panel.  I'm a wally.  But now the display on the control panel says "UNSET ALARMS.......T" with the 'T' flashing.  I can't remove the message despite typing in my 4-digit PIN or pressing RESET.  Any ideas what I can do?

[al-yeti]

Engineer reset?

[Sodyathen]

I moved into the house a couple of days ago.  There's no manual, and CODE doesn't work.  How would I reset?

Edited December 12, 2016 by sixwheeledbeast

[PeterJames]

1 minute ago, Sodyathen said:

I moved into the house a couple of days ago.  There's no manual, and 1234 doesn't work.  How would I reset?

Call the installer would be my first call, is there a phone number on the bell?

[Sodyathen]

No, nothing. 

[PeterJames]

If there are no numbers anywhere its probably a sparky job or DIY. Did the previous owner/tenant not say anything? Texe is a basic panel most alarm co's will be able to help you out, so if all out fails google search for an installer near you

[Rulland]

Are you sure that 1234 is the user code?.

Edited December 11, 2016 by Rulland
Duplicate text

[sixwheeledbeast]

Do you know the code, are you sure is correct?

Is this an Excel keypad with a LCD DIsplay?

Do you know why it when into tamper in the first place?

Edited December 12, 2016 by sixwheeledbeast

[Sodyathen]

I know my usual code, but not an engineers code.  Yes, it's a keypad with LCD display.

it when into 'tamper' because I was being nosey in our basement not realising that unscrewing the box that I found would activate the alarm!

[norman]

Check the spring on the inside of the control unit that should make contact with the lid, it may be either missing (on the floor) or not seated correctly, then try to reset again using your code and the 'reset' button.