james.wilson Posted December 18, 2016 Posted December 18, 2016 By the looks of it you have a faulty one. Raise a ticket tomorrow for a replacement. If needed drop me a message ill authorise an advanced replacement. 1 Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
al-yeti Posted December 18, 2016 Posted December 18, 2016 23 minutes ago, AlarmDoctorBrigg said: Lmfao eBay purchase, No i only purchase off security warehouse All the switches all on (as was the other kit I've just programmed - it's the kit002 all out the box setup from Texecom, link on commission mode for ricochet device learning (I've been using Texecom equipment for last 12 years) Couldn't resist forum has done me lol 1 Quote
james.wilson Posted December 18, 2016 Posted December 18, 2016 Id prefer he didn't use Texecom, but i will sort the replacement and looking into it advised trade Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
AlarmDoctorBrigg Posted December 18, 2016 Author Posted December 18, 2016 I used to be on here years ago but forgot my previous login. ive been an engineer for the last 21 years and have come across most problems with systems and learnt how to solve any issues. its very rare I need to ask for advice but this one had to be within the pcb as from power up it didn't behave correctly. Sorted now thanks guys - Faulty unit being returned Quote
james.wilson Posted December 18, 2016 Posted December 18, 2016 bear in mind tsi works best when all sides share that experience 1 Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
AlarmDoctorBrigg Posted December 18, 2016 Author Posted December 18, 2016 I think now I'm logged on again I might have to pop on here a bit more often Quote
james.wilson Posted December 18, 2016 Posted December 18, 2016 With your name your gonna have to answer more than you ask 1 Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
sixwheeledbeast Posted December 19, 2016 Posted December 19, 2016 16 hours ago, james.wilson said: Id prefer he didn't use Texecom, It can't be helped if that's the kit the installer supports. If you didn't stock Texe people would shop elsewhere for it. Clearly there are installers out there that buy Texe from SW knowing they get good service. Quote
datadiffusion Posted December 19, 2016 Posted December 19, 2016 Creep Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands
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