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Posted

Can any members please post their experiences with 3rd party remote monitoring companies?  In particular, does anyone have experience of QVIS monitoring?

Posted

We have used RVR not very good but Yeoman were okay. Qvis were a box shifting company 15 years ago that branched out into CCTV and then started their own CCTV monitoring about five years ago. We purchase from them but I am not sure that we would trust them enough for monitoring CCTV just yet. I could be very wrong but my experience of their transformation from box shifter to CCTV trade sales put me off.

Posted

Thanks Peter,

 

I am actively looking for a decent 3rd party provider who will be proactive in their approach.  In the past, I have had good and bad experiences with remote monitoring but the tendency seems to be that all of them can change over time.

Posted

I have seen a fair few come and go over the years Sectron was my favourite, when I was an engineer. I think it is down to what you are used too and expect in a lot of cases. We used to use EMCS and Yeoman but found EMCS more problematic. I know others that swear by EMCS. RVR are an off shoot of Custodian I know people that swear by Custodian I always found them harder work than they needed to be, and RVR as a monitoring co the operators were rubbish, the rep was fantastic though, really knew his stuff deserved to be working for a company that used decent staff.  

Posted (edited)

We use Qvis for CCTV Monitoring,  No problems here

Edited by PSE

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