Risco wireless sensor battery low issue

[karl taylor]

Hi all . I need some advise please and need to ask if any body has heard of this issue.

 

I have a eurosec cp8l alarm system with a 8 zone wireless expander.

 

i have 5 wireless contact made by risco . product part number rwt72186800c

 

the issue is about 2 years ago one of the sensors set off off the internal alarm saying battery low . so i changed the battery in the sensor.

 

a week later same sensor same issue battery low so i changed the battery , another week same issue. so i changed the sensor from the back door to the shed and had a wired sensor put in place on the door

 

now two years on i am having the same issue with a another wireless sensor.  

 

came up on alarm control panel at 4 am battery low . so i changed battery .  a week later at 3 am  same issue battery low. so i changed the battery .

 

now 4 days later saying again battery low change battery on same sensor.

 

i have when it first became a issue changed all the batteries in all of the sensors .

 

the batteries are duracell

 

the batteries are from a shop on the high street and not passed sell by date etc .

 

 

Please can any one advise if there any known issues with these sensors like i describe as apperantly they may have been a faulty batch made by risco , my look i might have such a item fitted and is now playing up causing this issue. 

 

i have had the installation company out twice now and they have just changed the batteries and said the system is fine . then 4 days pass it goes off again .

 

any comments or advise would be appreciated .          

[al-yeti]

Is it possible when the low battery warnings came, either your confused ,cor you damaged something each time you open a sensor or you need a system restart 

 

Very common for customers to get confused with what is going on, swapping batteries round and then end up going in circles only to find a problem again 

 

Your answer will be interesting, it is possible to get a wireless sensor have a fault of low battery even though you changed the battery , if the sensor is in the same location as last one that went faulty then perhaps something makes it have a fault overtime , water ingress 

 

I can't blag much more but all possible 

[karl taylor]

its a different sensor in a different location

 

first one was a shed wireless sensor two years or so ago

 

now the french door sensor 

 

have not swapped batteries round , took battery out changed it for a new one each time .

 

then four or five days later 

 

internal alarm goes off battery low patio door .

[al-yeti]

Doubt it's all the sensors then , although shed one not surprising 

[karl taylor]

i have two sheds ,

 

the wireless sensors are fitted follows

 

shed x1

shed  x1

bathroom window x1

french door x1

 

landing window x1

 

the other shed sensor never had a issue with it, its next to the shed that had the faulty sensor.

 

now the french door sensor is playing up at 4 am!!     

[karl taylor]

Have gone in to system log to view events

It says on the panel       patio door  low battery

 

The sensor when you open the door was flashing. When you close the door the door it stops.

 

So i changed the battery

 

On event view it says first of all  patio door o

 

Then it says patio door   t

 

 

So patio door. O means outer front cover and patio door t means tamper which makes sense

 

Now the recent alarm event view said battery low .  And the sensor was flashing 

 

And so it goes on same issues as shed sensor 2 years ago. 

[james.wilson]

how old is the system?

[MrHappy]

a "cp8l" with a wireless expander, oh dear

 

if the battery has more than 2.8v its either the pir or the connections on the battery

 

a simple solution is buy an alarm with fully comprehensive maintenance, 

[karl taylor]

System is about 4 years old

 

So this system is a load of trouble then?  

 

Still stuck trying to fix the bloody thing 

Annoying thing is people who came to fix it only changed the battery again this the second time and played about pressing a few buttons on the panel.  Then charged me. I did get engineers code off him for future issues. 

A week later playing up again.

 

Wonder if should switch off anti tamper settings but thats just smoothering over issues with this sensor.

 

Must be a faulty risco sensor? 

 

Sick of getting up at 4 am low battery warning on sensor for patio door. 

Joke as chaneg it a week ago.

System sat now on event view until i can sort it to stop the bloody thing going off at 4 am.  defeats the object of having a house alarm.  Wish i never bothered more trouble than enough

 

Risco customer service no help as only engineers who install there systems they can assist. Thats a joke when they come change a battery and it goes off again a week later. Risco must know these quality issues?

 

Any way rant over need to fix this issue

[al-yeti]

Yes dump it