Texecom Elite 48 W

[Paul Taylor]

I have recently installed a Texecom 48 W Panel and I have Three queries

1. I am unable to get the Smart Keys to Learn using Richocet Any suggestions

2. I have a Smoke Alarm that will not learn into Zone 21. All other Contactors and PIR Units have learnt OK

3. Every 15 minutes I get what I presume to be a Service Sound from the system How do I clear it?

I have Wintex and Richocet Monitoring Software

 

Any help would be much appreciated

[sixwheeledbeast]

1) You are probably not enrolling them in the correct menu or while in commissioning.

2) Radio Smokes need to be powered down for a few seconds before trying to enroll again, you need to hold the button while enrolling.

3) I assume there is a fault with the system, if you have not commissioned the radio correctly you will get poll failures.

 

[AdrianMealing]

SmartKeys are learned through the User Menu not the menu for the devices.

 

SWB has answered the others