Galaxy Dimension - Time issue

[ElecTech]

Has anyone else had problems with Galaxy's RKP time not being correct & even when corrected over time they creep out of time sync.

 

I am forever correcting times on the RKP's knowing the time has been set correct as I installed the system. Seems to be across the board.

[al-yeti]

Yeah the one 520 i look after is better than the 48's , some are worse than others

[ElecTech]

Any idea why? I'm finding customers using the log to go by for evidence purposes I.e. A break in but it isn't aligning with CCTV footage nor access records and looks a bit shoddy.

[GalaxyGuy]

Use the seconds advance/retard per week option in the time/date menu. The Atmel CPU's real time clock is sourced from the usual 32.768kHz crystal, so depending on the precision, this can impact the accuracy.

 

As things move forward, IP connected panels can reference NTP servers for better accuracy.  This can be performed at the moment with the Galaxy panels, but it's an ARC push, rather than a panel pull to align the clock.

[sixwheeledbeast]

Crystal would be backup, clock is normally kept accurate using mains frequency on most panels.

Do they have PV's or the like?

[james.wilson]

i don't the gal is mains linked but i could be wrong

[goncall]

6 minutes ago, james.wilson said:

i don't the gal is mains linked but i could be wrong

Your not,crystal isn't a back up

[GalaxyGuy]

The panel temperature can impact the drift. The design guide suggests automatic temperature based compensation be implemented, but the design doesn't implement a temperature sensor for this, so Honeywell provide an adjustment parameter in the panel menu.

 

[ElecTech]

Where is the adjustment in the menu?

[GalaxyGuy]

Modify -> Time & Date -> Press #

 

It's in the manual.