Galaxy Dimension

[JohnnyFish]

Hi all,

 

I'm using a Dimension 48 with GX Remote but for some reason I can't seem to get any notifications through... I'm quite clued up on these panels so I'm hoping I've overlooked something simple? 

 

The app works great to set unset etc, just expected it to at least, by default, alert on intruder!?

 

Many thanks in advance.

 

Cheers, J

[al-yeti]

41 minutes ago, JohnnyFish said:

Hi all,

 

I'm using a Dimension 48 with GX Remote but for some reason I can't seem to get any notifications through... I'm quite clued up on these panels so I'm hoping I've overlooked something simple? 

 

The app works great to set unset etc, just expected it to at least, by default, alert on intruder!?

 

Many thanks in advance.

 

Cheers, J

Firmware? Update required for notifications or some functions 

[JohnnyFish]

7 minutes ago, al-yeti said:

Firmware? Update required for notifications or some functions 

Version 6.93

[GalaxyGuy]

No, that's one away from the latest 6.94. No issues for generic IP reporting on 6.93.

[al-yeti]

Did you register ?

[JohnnyFish]

17 hours ago, al-yeti said:

Did you register ?

Yeah, I've had the "congratulations your account has been activated" email.

[al-yeti]

Which means you haven't set the panel up etc

[JohnnyFish]

ah ha!

 

So I've missed a setting within the panel? Within comms or?

[al-yeti]

Thought it was app did you add the panel 

Gx is dodgy lol

[JohnnyFish]

23 minutes ago, al-yeti said:

Thought it was app did you add the panel 

Gx is dodgy lol

I'm now lost ha ha

 

I have the app working as in, I can set and unset the system. I've registered mobile devices within the notification section of the app.

 

One question that might solve it is: what do I do with the account number and destination IP? 152.xxx.xxx.xxx:10000