Groyney Posted August 26, 2017 Posted August 26, 2017 Hi there I'm looking for some advice please. I bought and had fitted the agility 3 alarm system without any contract but have now been told that I need to pay £30 a year to have the app functionality. Is this normal? I was told when buying the unit that there were no hidden costs so I'm suprised to get a letter saying we will be cut off from the cloud unless we pay. Can anyone advise. Thanks Quote
MrHappy Posted August 26, 2017 Posted August 26, 2017 to run a cloud risco need an income, I believe you get 1st yr free ? Proper signalling to an arc can cost £100's Quote Mr Veritas God
PeterJames Posted August 26, 2017 Posted August 26, 2017 Risco were the only people doing this for free, every other manufacturer was charging for it. The signals from your panel go to a cloud server and then gets forwarded to your app, all that kit is not cheap, and it was on the cards that it would not be free forever. I was told that it all depended on sales on when they were going to start charging, I am surprised they went as long as they did without charging to be fair. All those cheap Chinese DVR app servers will follow soon Quote
al-yeti Posted August 26, 2017 Posted August 26, 2017 Wow, my end many are boasting the agility free app So everyone will get cut off? Excellent. Quote
james.wilson Posted August 26, 2017 Posted August 26, 2017 just run ur really serious business stuff through a free service? sorry op it always amazes me that people expect lots from a free service. Security of home or business means very little to you then? Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
datadiffusion Posted August 27, 2017 Posted August 27, 2017 (edited) Eaton Cloud is free SPC cloud is free and will very shortly include push notifications Well, currently free anyway. Edited August 27, 2017 by datadiffusion Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands
Groyney Posted August 27, 2017 Author Posted August 27, 2017 6 hours ago, PeterJames said: Risco were the only people doing this for free, every other manufacturer was charging for it. The signals from your panel go to a cloud server and then gets forwarded to your app, all that kit is not cheap, and it was on the cards that it would not be free forever. I was told that it all depended on sales on when they were going to start charging, I am surprised they went as long as they did without charging to be fair. All those cheap Chinese DVR app servers will follow soon Thanks for this. Yes it all makes sense I guess. I just wanted to make sure the alarm company that installed it weren't making it up. Quote
Groyney Posted August 27, 2017 Author Posted August 27, 2017 5 hours ago, james.wilson said: just run ur really serious business stuff through a free service? sorry op it always amazes me that people expect lots from a free service. Security of home or business means very little to you then? Home security means everything which is why I went for a security system that had won the awards that it had. Just because a cloud service is free it doesn't mean the system is no good in the same way paying for a cloud service it means you take security seriously or that the service is a good one. Quote
MrHappy Posted August 27, 2017 Posted August 27, 2017 (edited) 2 hours ago, Groyney said: Home security means everything You live in a modern house, say less than 30yrs old ? Edited August 27, 2017 by MrHappy Quote Mr Veritas God
Amps Posted August 27, 2017 Posted August 27, 2017 8-9p per day to monitor the security of your property! Outrageous! Quote
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