I-on16 control panel lid open

[Staniel]

I've just moved into a new house which has an i-on16 system installed, the keypads are reporting that the control panel is open and I have been unable to find any documentation that shows you how to reset this. Any help will be greatly appreciated!

[al-yeti]

Is it open?

[datadiffusion]

It is very easy to close these lids up without the tamper being closed, esp. if the original screws have been lost.

 

I don't fit the 16 myself but the plastic case on the 40 / 40H / 30R is identical.

 

Or just as easy, as the tamper switch plugs in via a molex (minature plug) for an engineer in a hurry to leave it off.

 

As Al, have a look at the main unit and let us know...

Edited September 3, 2017 by datadiffusion

[Staniel]

The panel on the control box is fully closed. Is there a way to open the control panel without setting the alarm off to check?

[al-yeti]

33 minutes ago, Staniel said:

The panel on the control box is fully closed. Is there a way to open the control panel without setting the alarm off to check?

If you have user code then shouldn't matter because panel is already reporting it's open ?

[Amps]

If I remember right "system tampers" are defaulted as engineer reset. You will need the engineers code to reset the system tamper.

[al-yeti]

4 hours ago, Amps said:

If I remember right "system tampers" are defaulted as engineer reset. You will need the engineers code to reset the system tamper.

Is reporting open same as reset needed , thought message goes but red light stays in until reset