Moataz Posted October 18, 2017 Posted October 18, 2017 Hi guys, I need help with my galaxy flex panel fx050 , I connected the anti-drill sensor on it and the keypad was working great and also.the anti-drill sensor was detected then.I left it working and go home, the next day I come and found the problem , the keypad is not chatting.with the panel and the panel red led was flashing but now it is steady , waiting for your help. Thanks Quote
GalaxyGuy Posted October 18, 2017 Posted October 18, 2017 Sounds like the panel has crashed. Power off mains and disconnect battery momentarily to reboot. If it happens again, replace the panel. Take care when connecting the Flex battery leads. If you get the polarity wrong, you will destroy the board. Quote
Moataz Posted October 18, 2017 Author Posted October 18, 2017 I did what you suggested galaxy guy but still the same problem, so if the panel has crashed , what the probable causes for that? Quote
GalaxyGuy Posted October 18, 2017 Posted October 18, 2017 So, when you powered up, the LED gave a quick flash, but then instead of going constant, then flashing shortly after, the LED just stays on constant ? Is the panel voltage showing +12V from aux ? It does seem too much of a coincidence that you were making a change, then experienced an issue afterwards. Did you power down the panel when making the change. Did you use the 51.17 shut down / halting procedure to power down in an orderly manner ? Try disconnecting all external connections - keypad Etc. and if it still does this, then it sounds like the board. If within warranty, return to the vendor. Quote
Moataz Posted October 18, 2017 Author Posted October 18, 2017 No, once power connected give steady light, and stay steady.no, I didn't power down the panel when I made a change .51.17 shutdown / halting procedure to power down ? I don know about this procedure I just removed the power cable and the battery cables. Quote
GalaxyGuy Posted October 19, 2017 Posted October 19, 2017 If the led illuminates immediately and remains on, then the board is faulty. How long was the panel installed for? Since the Flex is running an operating system with a JFFS file system for storing panel settings etc, it's important to use the 51.17 shutdown procedure. Normally, if JFFS gets corrupted it will recover itself, but there's always a chance that it may not. Quote
Moataz Posted October 19, 2017 Author Posted October 19, 2017 Can you tell me more about 51.17 shutdown and how to do it? Quote
Moataz Posted October 19, 2017 Author Posted October 19, 2017 And the panel installed for 15 hours or less @Galaxy Guy Quote
GalaxyGuy Posted October 19, 2017 Posted October 19, 2017 Under programming option 51.17 there are several options. One of them is shutdown and it performs an orderly shutdown of the panel operating system, flushing any config settings from memory to filesystem before you power off. It's not guaranteed that this is the issue. It could also be component failure. Was it an eBay purchase, or under warranty? Just ensure that you disconnect all external connections and power up just to confirm that it's the panel and not some other external factor. Quote
Moataz Posted October 19, 2017 Author Posted October 19, 2017 I am sorry @Galaxy Guy and thank you so much for your support and actually stucked in this situation and it is my first time to work on intrusion system so I will be so grateful if you guide me how to access the panel and how to.find this option because I am beginner in this field but I have to.do it coz my company asked me for it Quote
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