JohnnyFish Posted October 22, 2017 Posted October 22, 2017 Hi, I have a customer who has forgotten the password they were given at install and now can't get hold of the original installation company (typical). Does anybody know of a way to reset the machine back to factory default? Preferably without clearing the HDD. I know how to do other machines by shorting onboard jumpers but this isn't a machine I'm familiar with. xVision XHD 4channel XHR1080D4 Willing to pay if necessary. Cheers, J Quote
datadiffusion Posted October 22, 2017 Posted October 22, 2017 2 hours ago, JohnnyFish said: Willing to pay if necessary. That'll be £100, please. Quote Q: I have changed the password but forgot the new password, how can I access the system? A: If you forget system password, please contact your place of purchase or the Xvision Technical team. We strongly suggest to set a password that is easy to be remembered and relatively safe Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands
PeterJames Posted October 22, 2017 Posted October 22, 2017 Y3k are the suppliers, I have no idea of what the default password would be Quote
datadiffusion Posted October 22, 2017 Posted October 22, 2017 Yep they say to contact them in a very SystemQ way, I'd possibly expect a return of unit to be required Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands
JohnnyFish Posted October 22, 2017 Author Posted October 22, 2017 Yeah, I've seen that on their site, I was hoping someone had managed to reset it themselves. Never mind, I've emailed them and follow up with a call first thing. I have an IT guy that might be able to run brute force as its only 8 characters max with unlimited attempts. Thanks anyway, J Quote
al-yeti Posted October 22, 2017 Posted October 22, 2017 1 minute ago, JohnnyFish said: I have an IT guy that might be able to run brute force Nah Quote
PeterJames Posted October 22, 2017 Posted October 22, 2017 Yo can reinstall the software they used to send out discs Quote
JohnnyFish Posted October 23, 2017 Author Posted October 23, 2017 Easier than I thought! Called their tech support today who gave me a code that got me straight in!! Result! for the replies nevertheless. J Quote
al-yeti Posted October 23, 2017 Posted October 23, 2017 42 minutes ago, JohnnyFish said: Easier than I thought! Called their tech support today who gave me a code that got me straight in!! Result! for the replies nevertheless. J Worth having a code on it then 1 Quote
JohnnyFish Posted October 23, 2017 Author Posted October 23, 2017 53 minutes ago, al-yeti said: Worth having a code on it then I’m lead to believe it changes daily but thanks for the pointless replies to the thread, top banter. 1 Quote
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