xpertalarms Posted October 30, 2017 Posted October 30, 2017 (edited) Hi all, Yet another post...had a customer call today who has a galaxy 48 installed on a commercial unit, they've said that everytime they've gone to set it recently it's showing that there's 1 omit. Popped over to have a look (service done at the same time since it was booked for next week) nothing in log to show omitted zones, took the omit attribute off the offending zone and it's still showing 1 omit when setting! Tried a default and re-upload config, tried a restart...no luck. Never had this problem before. Probably missing something obvious! Edited October 30, 2017 by xpertalarms Quote
Amps Posted October 30, 2017 Posted October 30, 2017 Seem to recall this happening with Galaxy G2's a few years back. Think it was a software glitch. Never heard of it on a 48 though. Quote
al-yeti Posted October 30, 2017 Posted October 30, 2017 Put omit back on 17 restart Remove omit 17 restart Then see , as I always seem to clear glitches this way Quote
xpertalarms Posted November 1, 2017 Author Posted November 1, 2017 Tried that through rss, no luck. Panel is running v6.7 1 Quote
GalaxyGuy Posted November 1, 2017 Posted November 1, 2017 Have you gone ahead and let the system set with the omitted zone? Quote
xpertalarms Posted November 1, 2017 Author Posted November 1, 2017 Yep, no other option. You'd need to pass 4 other zones before getting into the office with the omitted DT in. I'll replace the panel if there's no other option, tried re flashing the panel too and tried al-yeti's way of clearing the glitch through RSS and at a physical keypad, no luck yet Called Honeywell too, they don't know either Quote
Nova-Security Posted November 1, 2017 Posted November 1, 2017 Any groups enabled or is the offending zone on soak Quote www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name.
al-yeti Posted November 1, 2017 Posted November 1, 2017 2 hours ago, xpertalarms said: Yep, no other option. You'd need to pass 4 other zones before getting into the office with the omitted DT in. I'll replace the panel if there's no other option, tried re flashing the panel too and tried al-yeti's way of clearing the glitch through RSS and at a physical keypad, no luck yet Called Honeywell too, they don't know either What you on about dude I never mentioned anything through RSS lol Just now, al-yeti said: What you on about dude I never mentioned anything through RSS lol How do you restart through RSS , bring up keypad you mean? Faster on keypad Quote
james.wilson Posted November 1, 2017 Posted November 1, 2017 Quote Faster on keypad depends if its as close as your laptop or not Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
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