Pyronic Home Control Plus not sending push notifications

[petet]

Hello,

 

I recently had one of these systems installed with a pyronix enforcer alarm. The problem is when the alarm goes off I get no notifications on my android phone, despite every push notification setting being enabled in general and on the app. The installer says they cannot help because it works on their iPhone ok, and they say it is a problem with my phone. Other apps all send push notifications without problems on my phone.

 

I wondered if anyone has experience of this system, and might know a way to resolve this?

 

Thanks,

 

Pete

[GlendaleEngineer001]

Hi Petet,

 

Are you able to set the alarm and unset the alarm from your phone?