Normski's Sisters Veritas 8c Nightmare

[Normsky]

My sister  has a veritas 8c, the alarm will not set.Normally my sister presses full and goes out the alarm is set.On entry she inputs her code and the alarm is off.At present the alarm will not set and when trying to set the alarm red lights 6,7,8 illuminate.It omits constant beeping.I have counted the beeps 8,slight pause then the same 8 beeps and so on, always 8 beeps. Can somebody help please.

[sixwheeledbeast]

Could have lost it's programming, blown a fuse or just needs a service. Either way time to call an engineer and get it looked at.

[Normsky]

I AM A NOVICE,COULD YOU EXPLAIN WHAT YOU MEAN ABOUT PROGRAMMING.i HAVE CHECKED ALL THE FUSES AND THEY ARE OK.mY SISTER DOES NOT HAVE THE MONEY FOR AN ENGINEER.

[PeterJames]

27 minutes ago, Normsky said:

I AM A NOVICE,COULD YOU EXPLAIN WHAT YOU MEAN ABOUT PROGRAMMING.i HAVE CHECKED ALL THE FUSES AND THEY ARE OK.mY SISTER DOES NOT HAVE THE MONEY FOR AN ENGINEER.

No need to shout were not deaf!

Do the detectors light up when you walk in front of them?

[Normsky]

Yes they all light as they should.There are 5,PIRs and a make and break on the front door.

[MrHappy]

yo, yo normski....

[norman]

What?

[sjsturner]

10 minutes ago, Normsky said:

Yes they all light as they should.There are 5,PIRs and a make and break on the front door.

There’s definitely no other devices like PA buttons?

It’s just stopped working suddenly one day?

how old is the panel battery?

[PeterJames]

34 minutes ago, Normsky said:

Yes they all light as they should.There are 5,PIRs and a make and break on the front door.

so that makes 6 zones, and you say that leds 67&8 are lit when trying to set, what are wired into zones 67&8?

[Normsky]

Not sure about what is in 6,7 &8.But on attempting to set her alarm they light up and the alarm will not set.

The battery was changed on 5/16 along with a service by the company that installed the system.