Jack2000 Posted October 2, 2018 Posted October 2, 2018 Newbie on here - am not an engineer, but have some experience in wiring, have installed a few systems successfully, though straightforward and simple ones. Jut fitted a new Optima compact gen4 (LED and no external keypad) and as expected - in alarm state as soon as its powered up, so logic(?) i enter the default code - no change, try the engineers code - nothing - I am stuck with it. no faults showing, not even tamper on cover, but just the red power LCD, as though armed/set I believe. Have done both reset to factory settings and reset user codes procedures (link from SET to PA or TAMP respectively) - no change there. set up 'as it arrived' apart from my 3 zones connected, maybe I've got a link in that shouldn't be or vice versa? grateful for any ideas anyone? Quote
james.wilson Posted October 2, 2018 Posted October 2, 2018 is anything connected to it? Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
sixwheeledbeast Posted October 2, 2018 Posted October 2, 2018 Factory default and power up with nothing connected to prove the panel. Quote
Jack2000 Posted October 2, 2018 Author Posted October 2, 2018 connected yes - as this, tried with nothing too. Quote
al-yeti Posted October 2, 2018 Posted October 2, 2018 2 hours ago, Jack2000 said: Newbie on here - am not an engineer, but have some experience in wiring, have installed a few systems successfully, though straightforward and simple ones. Jut fitted a new Optima compact gen4 (LED and no external keypad) and as expected - in alarm state as soon as its powered up, so logic(?) i enter the default code - no change, try the engineers code - nothing - I am stuck with it. no faults showing, not even tamper on cover, but just the red power LCD, as though armed/set I believe. Have done both reset to factory settings and reset user codes procedures (link from SET to PA or TAMP respectively) - no change there. set up 'as it arrived' apart from my 3 zones connected, maybe I've got a link in that shouldn't be or vice versa? grateful for any ideas anyone? Do the keys respond in anyway when you press them Quote
MrHappy Posted October 2, 2018 Posted October 2, 2018 Is the factory fitted link in place? Quote Mr Veritas God
Jack2000 Posted October 2, 2018 Author Posted October 2, 2018 (edited) to Al- yeti - no - except for a slight 'beep' when the 3 of the default 0123 code is pressed. Mr happy - Ah - not sure - so on the as delivered panel (per diagram) - PA - TAMP and SCB are still there - plus TAMP on the left hand site connectors Edited October 2, 2018 by Jack2000 Quote
al-yeti Posted October 2, 2018 Posted October 2, 2018 42 minutes ago, Jack2000 said: to Al- yeti - no - except for a slight 'beep' when the 3 of the default 0123 code is pressed. Mr happy - Ah - not sure - so on the as delivered panel (per diagram) - PA - TAMP and SCB are still there - plus TAMP on the left hand site connectors Can you take a picture with the top cover off? 1 minute ago, al-yeti said: Can you take a picture with the top cover off? Maybe that you have damage the ribbon cable or its not in properly , power down and insert correctly and try again Quote
Jack2000 Posted October 2, 2018 Author Posted October 2, 2018 no need for a picture Al-yeti, you are indeed a star - it was the ribbon cable - pushed the connector home and bingo. Can't thank you enough, get down the boozer - I'll buy you a pint. what a bleeding relief! Quote
al-yeti Posted October 2, 2018 Posted October 2, 2018 1 hour ago, Jack2000 said: no need for a picture Al-yeti, you are indeed a star - it was the ribbon cable - pushed the connector home and bingo. Can't thank you enough, get down the boozer - I'll buy you a pint. what a bleeding relief! I learnt that here at TSI Thanks to alarm monkies 1 Quote
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