Galaxy 60 Rio problems

[gavshep]

Hi all

trying to get an old galaxy 60 working for a customer at new premises

I have intentionally removed Rio from system as area doesn’t need to be secured anymore and the system no longer recognises the zones which is correct. 

However when I try to set system it says one of the zones on the “removed” Rio is still open. 

Any advice appreciated. 

Thank you

[james.wilson]

v 4.00 - 4.36 sw version?

have you tried restarting it from engineers?