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Risco LightSYS 2 and a new router


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24 minutes ago, pauli_tee said:

Anyone had issues with panel not connecting to the cloud when the ISP and router is changed to a new provider?  Home hub and everything else connects apart from alarm, any advice appreciated.

So panel connects to router ok?

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10 minutes ago, PeterJames said:

Lots of problems with latest BT home hub and some CCTV recorders. We had a problem with plusnet too, with HKC cloud

connected originally on ADSL plusnet router with static WAN IP now upgraded to fibre and using a VIGOR DrayTek

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1 hour ago, pauli_tee said:

yes no problem and we can ping the IP address, have tried static IP and now gone back to dynamic.

You ping from external connection to the port or just the ip.?

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