Gari Posted May 2, 2019 Share Posted May 2, 2019 Scantronic 9751 control panel with 9943 keypad. Recently one of the proximity tag has stopped working. keypad just doesn't give any responce to proximity tag. I tried to assign it again to the user by going in to master user mode but keypad just doesn't identify the proximity tag. Proximity tag is grey in colour and was supplied with the system at the time of installation. Can someone advice if that proximity tag is now dead or if it can be reused some how? Quote Link to comment Share on other sites More sharing options...
james.wilson Posted May 2, 2019 Share Posted May 2, 2019 If others are reading I'd suggest the coil inside the tag is broken Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Gari Posted May 2, 2019 Author Share Posted May 2, 2019 7 minutes ago, james.wilson said: If others are reading I'd suggest the coil inside the tag is broken Hi James, Thanks for the reply, Yes other one is working. I know need to replace the broken one. Was going through the manual and as per manual "any Industry standard ISO Tag or card" can be used. Now ebay and amazon is filled with proximity tags . Mostly seems to 125khz or 13.56 mhz. Can I buy any one of them or it has to be genuine scantronic product ( PROXTAGPK5) . Quote Link to comment Share on other sites More sharing options...
PeterJames Posted May 2, 2019 Share Posted May 2, 2019 8 hours ago, Gari said: Hi James, Thanks for the reply, Yes other one is working. I know need to replace the broken one. Was going through the manual and as per manual "any Industry standard ISO Tag or card" can be used. Now ebay and amazon is filled with proximity tags . Mostly seems to 125khz or 13.56 mhz. Can I buy any one of them or it has to be genuine scantronic product ( PROXTAGPK5) . Search specifically for Scantronic fobs, its the only way to ensure that you buy the right one Quote Link to comment Share on other sites More sharing options...
Andrew in portugal Posted July 26 Share Posted July 26 Hi there I too have a problem assigning my new proximity tags to a new system. I’ve followed all the instructions to assign a tag to a user and it say to hold the tag near the keypad and nothing happens. Ive been through all the menus and can’t find anything else that relates to enabling the proximity reader. The remote control fobs won’t link up either. Any thoughts ? Quote Link to comment Share on other sites More sharing options...
al-yeti Posted July 26 Share Posted July 26 31 minutes ago, Andrew in portugal said: Hi there I too have a problem assigning my new proximity tags to a new system. I’ve followed all the instructions to assign a tag to a user and it say to hold the tag near the keypad and nothing happens. Ive been through all the menus and can’t find anything else that relates to enabling the proximity reader. The remote control fobs won’t link up either. Any thoughts ? Wrong keypad? Or wrong tags? Or faulty keypad? Quote Link to comment Share on other sites More sharing options...
PeterJames Posted July 26 Share Posted July 26 53 minutes ago, Andrew in portugal said: Hi there I too have a problem assigning my new proximity tags to a new system. I’ve followed all the instructions to assign a tag to a user and it say to hold the tag near the keypad and nothing happens. Ive been through all the menus and can’t find anything else that relates to enabling the proximity reader. The remote control fobs won’t link up either. Any thoughts ? As Alyeti says it could be any number of things, what model panel do you have and what type of prox fob genuine or compatible? Scanny wont work with any 125khz fob the it needs to be Manchester Format which are seldom found on the Chinese compatibles Quote Link to comment Share on other sites More sharing options...
james.wilson Posted July 27 Share Posted July 27 However I'd suggest a new topic for your issues Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
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