Arsix Posted May 13, 2019 Author Share Posted May 13, 2019 There doesn't seem to be any additional tampers, I can enter engineer mode with the code, 'installer mode' shows on the screen, and I can exit with 99 tick, it checks the system then asks to exit, tick again. The system showed no tamper faults before changing the battery, only the 'batt missing' inactive fault, the only tamper that has been activated is the lid tamper, which now shows as inactive when trying to set the system. It's probably something simple, but I'm out of ideas Link to comment Share on other sites More sharing options...
al-yeti Posted May 13, 2019 Share Posted May 13, 2019 2 hours ago, Arsix said: There doesn't seem to be any additional tampers, I can enter engineer mode with the code, 'installer mode' shows on the screen, and I can exit with 99 tick, it checks the system then asks to exit, tick again. The system showed no tamper faults before changing the battery, only the 'batt missing' inactive fault, the only tamper that has been activated is the lid tamper, which now shows as inactive when trying to set the system. It's probably something simple, but I'm out of ideas Power down mains and battery restart Link to comment Share on other sites More sharing options...
Arsix Posted May 13, 2019 Author Share Posted May 13, 2019 Should I power down in engineer mode or does it not matter? Link to comment Share on other sites More sharing options...
Specialist Posted May 13, 2019 Share Posted May 13, 2019 1) Put the system in day mode. 2) Remove mains power. 3) Remove lid. 4) Enter code to silence internal sounder. 5) While in day mode, disconnect battery. 6) Re - connect battery & Re - fit lid securely. 7) Re - connect mains power. 8) Enter user code to re - set the system and silence the alarm. Should hopefully now work. Warning: When you remove all power, the outside siren Will sound. Re what Al said earlier: He's totally correct, engineer mode shouldn't effect the tamper. Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
Specialist Posted May 13, 2019 Share Posted May 13, 2019 My apologies OP: Looking at the engineer manual, this system does allow for testing tampers during walk test. Whenever a tamper is activated a T should come up at the side of the zone number you've tested. Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted May 13, 2019 Share Posted May 13, 2019 A or T next to the zone name in the walk test. Link to comment Share on other sites More sharing options...
Arsix Posted May 13, 2019 Author Share Posted May 13, 2019 Cheers lads, I’ll give that a go tomorrow. I take it day mode is the system out of engineer mode with date and time showing on the panel. Link to comment Share on other sites More sharing options...
Specialist Posted May 13, 2019 Share Posted May 13, 2019 (edited) 9 minutes ago, Arsix said: Cheers lads, I’ll give that a go tomorrow. I take it day mode is the system out of engineer mode with date and time showing on the panel. Hi: Your welcome & Yes mate, normal operating mode. Please come back and let us know what happens. Edited May 13, 2019 by Specialist Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
Arsix Posted May 13, 2019 Author Share Posted May 13, 2019 Ok thanks, I’ll let you know if it works, cheers. Link to comment Share on other sites More sharing options...
Arsix Posted May 15, 2019 Author Share Posted May 15, 2019 Hi all, carried out the above reset procedure, the fault has cleared, only the date and time needed setting. Many thanks for everyone's help, saved on unnecessary call out charges, top work guys, Link to comment Share on other sites More sharing options...
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