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Posted

Hello

 

I’ve been installing a Honeywell Galaxy G2 44+ at home recently, the system consists of 2x prox keypads & 2x Power RIO’s. The system has been running stable for a few weeks (with fire zones) and after being away for a week I thought that I’d get the intruder side configured and up and running. 

 

The day I get back from being away I come across an odd fault with one of the keypads where after going through a few menu items the keypad display goes blank momentarily, then comes back. This is followed by the first line of of display becoming a row of black squares (as pictured)

 

If I power cycle everything this resolves the issue until they keypad is used again. They keypad then stays unusable until another power cycle. Not particularly ideal!

 

The other keypad works fine and diags shows 100% comms. 

 

The RS485 bus is configured as follows:

 

680ohm EOL resistor

keypad (with fault)

G2-44+

keypad

Power Rio

Power Rio

680ohm EOL resistor

 

System sees 6x modules. 

 

Any my ideas on what could be causing this issue?

 

Thanks

 

F25B107F-9C8D-4D09-8CCA-726E5E16F2F8.jpeg

Posted

Sounds like a cable issue, I'd put it on a short lead and see if it continues, or swap keypads to see if it follows the keypad or cable. 

  • Upvote 1

Nothing is foolproof to a sufficiently talented fool.


Posted

Agree, swap keypads over. Looks like a faulty keypad with bars like that.

Posted
7 minutes ago, GalaxyGuy said:

Agree, swap keypads over. Looks like a faulty keypad with bars like that.

 Thank you both for your input & advise, I’ll try swapping the keypad and see how I get on. I did wonder if this would be the culprit.

 

Stuart - incidentally I also ordered a LCE from your shop last night, you may recall our various email conversations about home automation. In the end I thought I’d stick with what I had and then I can always upgrade to a GD at a later point. 

Posted
19 minutes ago, james.wilson said:

on the back of the keypad the terminal block is plugged on. I have had in the past the spring has moved and can be seen by looking through

What spring?

Posted
4 hours ago, james.wilson said:

inside the plugin connector block

20190702_143629.jpg

20190702_143603.jpg

Ah yeah I get you 

 

You been biting your nails? Forum makes you nervous yeah?

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