Videx handset

[Ray phillips]

Hi all

I have a little intercoms issue with a videx vx2200 I've been tasked with looking into, I'm more security so have only done a few door entry / Intercoms bits to date. I have a handset that isn't sounding when buzzed from the main panel or doesn't unlock the door. Supposedly worked fine up until recently. 

TIA

[datadiffusion]

I guess loose wires are yourself?

 

It'll probably be the big green handset switch causing the issue, as usually the unit will not ring if 'off hook'.

 

However it appears to be some sort of digital unit so could be anything

[Ray phillips]

This was how it was when I opened it up other then prying the cables apart a little to do some a visual inspection. You might be onto something tho regards the green bit as their was a piece of plastic which fell out when I opened it up which would act as a connecting part when the handset was on. 

[sixwheeledbeast]

I would probably start by proving the headset by swapping them over, then maybe check the wiring if the fault follows location not equipment.

[datadiffusion]

And if you do swaps don't forget to change the unit ID

 

Shame it's digital as Fermax do a brilliant 'universal' unit (model 3399) that replaces about 500 different analogue makes, never had to visit the same job twice

Edited October 10, 2019 by datadiffusion

[Ray phillips]

I presume you mean the addressing when you say ID.

 

[datadiffusion]

Yep, or 'phone no.' as they literally put it

[Barsnake]

Just sharing this little resource with you, I find it very helpful (Scroll Down)

http://www.intercomsrus.com/intercom_handset_finder_tool.htm

[norman]

29 minutes ago, Barsnake said:

Just sharing this little resource with you, I find it very helpful (Scroll Down)

http://www.intercomsrus.com/intercom_handset_finder_tool.htm

Good find.

[Nova-Security]

Is it flat 22 by any chance, what happens when you call 22. That will give you more info

Edited October 17, 2019 by Nova-Security