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Posted
15 minutes ago, SleepyShaws said:

 

I have 2 smoke detectors installed but the source of the noise is not those boxes.  It's a separate box on the wall that I was told is the internal alarm sounder box.

Turn your power off just to the alarm now and see if it still does it 

Posted
24 minutes ago, sixwheeledbeast said:

So I would say you should part set the system. There is no engineer "function code" to switch it off. As I say it's a basic panel, see the rest of my post above for options.

The chime on mains fail is two upwards tones very similar to the chime sound.

Systems would usually be recommended for full operation checks every 12 months.

I am the homeowner, not the installer so I don't know how the smoke detectors and alarm all interact. I seem to think it was a single tone and not a two-tone chime.

I can check later if the alarm/smoke detectors are on a separate fuse so I can turn them off in the main fuse box to simulate a power cut.

Maybe if I just enter the user or engineer's code and press "reset" it might turn it off but in the dark with only torches, in the middle of the night you don't think clearly and trying to muffle the box with towels etc didn't help.  

Thanks for confirming that there is no function code to disable or lower the chime sound. I had read through them all but hoped someone with more experience might know a code I had missed. 

Posted
1 minute ago, james.wilson said:

But as I said above it appears you don't set your alarm at night as it won't alert when it's arned

As pensioners (and certainly with the current COVID-19) we don't go out a lot. So I only set the alarm when we go out. We don't usually arm the system overnight as under normal circumstances we can also get alerts from the CCTV system if intruders enter our garden.

But a mains failure triggers this alarm on a 3 minute intermittent delay. Knowing there is not a specific code to cover this I can try other ideas. In the middle of the night you can't try out these things without annoying neighbours if the main alarm goes off.

Thanks.

Posted
15 minutes ago, james.wilson said:

A mains failure to the alarm needn't be a full house failure, could be a multitude of things and your TV would stay on

This was a mains failure in a substation which took out the whole street in the middle of the night and set off some of the neighbour's external alarms. I just wanted a code (if one exists) to turn off the chime in future.   

Posted
1 hour ago, sixwheeledbeast said:

Your alarm shouldn't sound outside if the power fails if it does there's something wrong with it, you can explain that to your neighbours too.

One thing I can always guarantee is that when the mains power goes off neighbours alarms will sound off in the area.  

Posted
2 hours ago, SleepyShaws said:

As pensioners 

we can also get alerts from the CCTV system if intruders enter our garden.

 

Two worrying factors there 

 

The intruder doesnt get any alerts when he enters your house, and your pensioners. 

I dont wont to worry you, and I am certainly not trying to sell you anything, you already have an alarm and CCTV, but do you know how many burglaries occur when people are in ?  Google it you would be surprised.

 

I set my alarm when Im in the garden for the afternoon, but I get to see lots of burglaries and hear lots of scary stories in my job. You have a burglar alarm, kill two birds and set it, then you wont be woken up because there is a power cut,  (apart from your smoke detectors beeping every three or so minutes of course) more importantly your in local burglar will be alerted if he breaks in during a powercut, whereas your CCTV wont work ina powercut 

Posted

One thing I can guarantee is there are plenty of systems out there installed but never serviced, just waiting for a power outage to annoy other neighbours across the country.

If your very unlucky, it doesn't stop and your away; expect the local authority to force entry and leave you a bill for silencing it on your behalf.

 

In addition to above post, I know of issues where insurance would not pay out due to the customer being in the garden during a forced entry at the opposite side of the house while alarm not armed.

They often prefer breaking in to occupied houses as they have knowledge of where you are, less chance of surprises.

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