Another Spanner Light On - Accenta Alarm Keypad

[Choccy]

Can any one help my accenta alarm is not working the spanner light is on my panel and I cannot set the alarm fitted a new battery. I’ve tried everything and it is going off randomly all the time? 

[james.wilson]

 

8 minutes ago, Choccy said:

Can any one help my accenta alarm is not working the spanner light is on my panel and I cannot set the alarm fitted a new battery. I’ve tried everything and it is going off randomly all the time? 

is it an lcd keypad

if so you need to post your log history

[datadiffusion]

Also when you fitted the new battery did the case or interior seem hot - how did you know you needed a new one?

[datadiffusion]

Global sales

[james.wilson]

2 hours ago, datadiffusion said:

Global sales

qfa

 

10 hours ago, Logan said:

Only the led keypads have the "spanner" light (tamper)

good point my bad

 

On 24/04/2020 at 14:46, Choccy said:

Can any one help my accenta alarm is not working the spanner light is on my panel and I cannot set the alarm fitted a new battery. I’ve tried everything and it is going off randomly all the time? 

you have a tmaper fault that will need to be found and restored or bypassed to test the panel.

It wont reset until its cleared