i-on 16 panel ac fault, help please

[John Cobb]

hello please can someone advise i have a i-on 16 alarm system in my house and its coming up with 'panel a/c fault', its all working (sort of) as its on and if you type in the code it sets and unset but it alway goes back to red and comes up with panel ac fault, so i can't use the remote as have to clear the message each time.

i am not a professional but i did install it and i hope i can fix it as there is no one in the area that work on these please can you help

thanks for any advise 

 

jc

[sixwheeledbeast]

"Panel AC Fault" would indicate that the alarm has no mains power.

This could be at your mains board (consumer unit) or a fuse may have blown somewhere.

[james.wilson]

yes as above the panel is saying it has no mains power and will be working on its backup battery. Obviously this will go flat

[datadiffusion]

23 minutes ago, james.wilson said:

Obviously this will go flat

 

Possibly quite quickly depending on how well you've been maintaining it

 

Have you got a voltstick handy that glows up near mains power, or a multimeter?

[John Cobb]

so i may not have mentioned this all started after i had to mains turned off when it was turned back on this all started

 

so i went into the (consumer unit) and it had power and electric from the mains to the fuse but then realised it maybe coming from battery as you say, i took fuse out and it looked ok but changed it anyway, there was power at the board as there was a little green light on, i then unplugged the battery, and the control panel went off, so quickly plugged it back in and nothing is now all dead.

i will have to get another fuse but they do look ok as i said i am not professional and dont have all the kit 

 

i wish i had not touched at least it was working LOL but i guess if there is no mains it would have gone flat eventually

 

i not sure were to go now how turning the main off caused all this ?

had the same problem with my electric gates and door on my garage but manage to get them going again ?

[sixwheeledbeast]

Put everything back as it was and try to reset it with the code?

Failing that your going to need a man in the know with the kit.

I am sure you will find someone local that works on them.

[John Cobb]

i did try that but it dont even come on now nothing is happening maybe battery has gone dead but its only been a day 

 

i guess i will have to search for someone know what they are doing not had much luck finding anyone that deals with I-on 16

 

thanks for all the help

[james.wilson]

Lol a day? Standby time should be 12 hours depending how you sized your battery 

 

It could be an incorrect size fuse that blew on power up

[John Cobb]

if there is anyone on here in the kilve, bridgwater, minehead, taunton area thats somerset let me know 

[al-yeti]

1 hour ago, John Cobb said:

if there is anyone on here in the kilve, bridgwater, minehead, taunton area thats somerset let me know 

Data fusion is your neighbor I think