Visonic alarm wire dettached and cpu low battery

[awz1]

Hi there,

I have my Visonic alarm not working at the moment, with errors low CPU battery and line connection failure. This is due to some wiring issues in the control panel unit. I have a red and green wire which have been dislocated, and I cannot find any information on where they go. I also get errors of low CPU battery and line connection failure

I attach some images, and was wondering whether someone could help? The red and green wires are right at the top of the pic. 

[sixwheeledbeast]

Assuming the red and green are the phone line then they go in the "line" connections.

Battery pack is under the flap may need charging by the panel for a while or replacing.

[awz1]

Thanks for that, and I did think it was something to do with the phone line. Sorry but a total novice here, what do you mean by "line connections"? Is there a particular place where those wires must go into? 

 

Ok so should I just leave the battery as it is for a while to recharge. It was removed from the panel, perhaps for an hour yesterday

Edited July 7, 2020 by awz1

[sixwheeledbeast]

Terminals normally marked as "LINE" left most blue pair in the image?

Question is why the line was disconnected and who it's going to call when you mess with it.

[Hillbilly]

Looks like the left hand side blue terminals have been screwed down so maybe from there.

[awz1]

Thanks for this.

 

The wires however appear to be too short, which is potentially why they just detached as soon as I opened the unit. I will need to extend them as there is no slack. Is there a special kind of telephone wire to do this? I have some cable at home but it has instructions about green/white wires being attached etc., and not red and green wires?

 

Is it a simple enough job of twisting a new cable with the same red and green colours together with the current cable?

[sixwheeledbeast]

Looks like the horrible string filled cheap extension cable so you may struggle to extent it.

Looks ok for length to me, the connectors pull off if required.