Enabling Broadband on ADT monitored line

[jb-eye]

Thanks for your help everyone. I'll advise my friends to be a bit more pushy with //.National Installer.// and not take no for an answer. 

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Andrew //.National Installer.// should not be allowed to ignore their responsabilaty to their customer. Your friend should have this resolved or raise a customer complaint. If the situation is still not resolved (with a reasonable charge) i would say that he has reasonable grounds to terminate his contract and look for another installer who can provide the reasonable service he has requested.

Jef

[Guest jsd]

And, if there is anyone there who's prepared to comment (unofficially) on //.National Installer.//'s or any other monitoring organisations position re Broadband I'd be interested to read their views.

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As far as I know, //.National Installer.// have never refused to fit broadband filters.