Honeywell GX remote Control Broke - Repeat Notifications - iOS 14?

[al-yeti]

3 hours ago, Herman du Rieu said:

It is not only UK it is also in the Netherlands on IOS14 and Android 10

What is the solution to stop it because it is a App server problem

 

Herman

Switch to selfmon it's cheap and also it gives you support , you need to pay for service 

[james.wilson]

8 hours ago, al-yeti said:

Switch to selfmon it's cheap and also it gives you support , you need to pay for service 

Agreed very few free things work well all the time. Its a security system at the end of the day. If signalling is important 'dont' use an app

[JB1970]

I'm fully aware that an app alone is not ideal for security - I've been in the trade since the late 80's.  The app is merely a convenience and along with the rest of my security I'm well covered - I'm not expecting Oceans 11 to attempt a heist at my 3 bedroom semi!

 

I've tried SelfMon now and while the connection speed, path checking, event filters, SMS and e mail notifications are a big improvement over the Honeywell offering, it's lacking in a couple of areas, which is a shame:

 

- No notifications to Apple Watch unlike the Honeywell app. Easy to miss a phone notification and the buzz on your wrist is never missed.  No idea why it won't work on the watch as the Honeywell app is ancient and works.

- The event notification is so long it doesn't fit in the banner and is truncated meaning you need to click on every notification to get the basic details(who disarmed the system, zone number and description of intrusion event etc).  The Honeywell app would just give "13:42 Unset - Steve" rather than "MSG#24 Home 13:42:00 event = Close area. The system partially armed....." before needing to click on that notification to get the rest of the info in a separate window (which is only possible if you set notification banners to persistent)

 

[GalaxyGuy]

2 hours ago, JB1970 said:

I'm fully aware that an app alone is not ideal for security - I've been in the trade since the late 80's.  The app is merely a convenience and along with the rest of my security I'm well covered - I'm not expecting Oceans 11 to attempt a heist at my 3 bedroom semi!

 

I've tried SelfMon now and while the connection speed, path checking, event filters, SMS and e mail notifications are a big improvement over the Honeywell offering, it's lacking in a couple of areas, which is a shame:

 

- No notifications to Apple Watch unlike the Honeywell app. Easy to miss a phone notification and the buzz on your wrist is never missed.  No idea why it won't work on the watch as the Honeywell app is ancient and works.

- The event notification is so long it doesn't fit in the banner and is truncated meaning you need to click on every notification to get the basic details(who disarmed the system, zone number and description of intrusion event etc).  The Honeywell app would just give "13:42 Unset - Steve" rather than "MSG#24 Home 13:42:00 event = Close area. The system partially armed....." before needing to click on that notification to get the rest of the info in a separate window (which is only possible if you set notification banners to persistent)

 

Thanks for the feedback. I'm not sure why the notifications aren't being forwarded to the watch. I test on the emulator, as I don't have an apple watch to test with. I'll see if I can pick up a watch to test with.  It may make sense to reorder the push notifications, as the sequence information is less important.

[MrHappy]

3 hours ago, JB1970 said:

- No notifications to Apple Watch unlike the Honeywell app. Easy to miss a phone notification and the buzz on your wrist is never missed.  No idea why it won't work on the watch as the Honeywell app is ancient and works.

 

I've a Huawai watch & proper monitoring...

[JB1970]

56 minutes ago, GalaxyGuy said:

Thanks for the feedback. I'm not sure why the notifications aren't being forwarded to the watch. I test on the emulator, as I don't have an apple watch to test with. I'll see if I can pick up a watch to test with.  It may make sense to reorder the push notifications, as the sequence information is less important.

I was about to edit my original post....

I’ve just put the app on my wife’s iPhone and when I tested it the alert went to her watch.  It’s now working on mine also. Not sure what was going on but it’s fine now.

[JB1970]

35 minutes ago, MrHappy said:

 

I've a Huawai watch & proper monitoring...

I just read back through this thread looking for something you said that was useful or helpful......Suffice to say I didn’t find anything 

[MrHappy]

1 minute ago, JB1970 said:

I just read back through this thread looking for something you said that was useful or helpful

 

I've always been consistent...

[al-yeti]

1 hour ago, MrHappy said:

 

I've always been consistent...

Your just one hardcore dude

[norman]

3 hours ago, JB1970 said:

I just read back through this whole forum looking for something you said that was useful or helpful......Suffice to say I didn’t find anything