dave36 Posted September 29, 2020 Posted September 29, 2020 Hi had this alarm set up for a while, (it was installed when we moved in ) but have noticed that on the phone bill is a call every night to an 0844 number, which is apparently an alarm test call? sounds logical, but is there any way of disabling it please? Quote
al-yeti Posted September 29, 2020 Posted September 29, 2020 6 minutes ago, dave36 said: Hi had this alarm set up for a while, (it was installed when we moved in ) but have noticed that on the phone bill is a call every night to an 0844 number, which is apparently an alarm test call? sounds logical, but is there any way of disabling it please? Delete the number and it won't call Is it under contract? Monitoring? Quote
sixwheeledbeast Posted September 29, 2020 Posted September 29, 2020 I would assume the system is monitored, if so you should contact your installer to see what they can do. 1 Quote
dave36 Posted September 29, 2020 Author Posted September 29, 2020 the alarm was on a contract with previous owner of building, but we haven't got it on a contract.. i have tried changing and deleting number in communications/telecoms section , but i cant find any reference to this 0844 number. however its obviously in there somewhere though. It looks like it only makes the call once a day if thats any help. any advice/help gratefully received Quote
james.wilson Posted September 29, 2020 Posted September 29, 2020 As above its probably a test call under tel no 1. Its a requirement for grade 2 communicators to test the alarm path at least once every 24 hours to prove it could use it if needed Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount.
The Arab Posted September 29, 2020 Posted September 29, 2020 Set auto test to 00 rather than 24 and restart panel Quote Trade Member
al-yeti Posted September 29, 2020 Posted September 29, 2020 3 hours ago, dave36 said: the alarm was on a contract with previous owner of building, but we haven't got it on a contract.. i have tried changing and deleting number in communications/telecoms section , but i cant find any reference to this 0844 number. however its obviously in there somewhere though. It looks like it only makes the call once a day if thats any help. any advice/help gratefully received Number has to be in there ? What menu option you look in? Quote
dave36 Posted October 2, 2020 Author Posted October 2, 2020 On 29/09/2020 at 21:51, al-yeti said: Number has to be in there ? What menu option you look in? I've been right through the 56 communications section which i assumed where it would be Quote
Nova-Security Posted October 2, 2020 Posted October 2, 2020 56 - 1 int telecom 07 autotest Quote www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name.
dave36 Posted October 2, 2020 Author Posted October 2, 2020 6 minutes ago, Nova-Security said: 56 - 1 int telecom 07 autotest that is set to 00:00 Quote
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