Telecom comgsm won’t text when triggered

[6720nick]

Hi guys

 

diy installer here. Just installed texecom 64w with comgsm unit. Mostly gone well but I’m about to admit defeat. 
 

I’ve seen similar posts to this but other people’s fixes don’t seem to have helped. 
 

text commands to alarm all work fine, I can set/unset etc. Alarm will text me when I set or enter engineers mode etc but it won’t text when it’s activated. 
 

Trying to do this without wintex, just using keypad. Any help massively appreciated. Can answer questions about current settings etc if needed. 

[james.wilson]

How long have you left it in alarm before silencing? 

[sixwheeledbeast]

It could be aborting if you silence quickly.

Are "Reports" setup for the correct alarm types and for the correct Area?

Shouldn't be any need for Wintex, it just lays all the options out for you to see on a screen better.

 

[james.wilson]

Agreed that was my thought. Does texecom have a 30 second comms timer by defaultl? 

[sixwheeledbeast]

Pretty sure Comms Delay is default 0, best to check that for your Area (assume A if it's basic).

I say it's more likely to be something like the Reports or Area, they are possibly default Maintenance events only.