MM52 Posted February 28, 2021 Posted February 28, 2021 Hi I have a Scantonic 9651 Aalrm which has a 9941 keypad. The date and time on the keypad started to show corruption on the display which got worse over time until it started to sound from the keypad. I reset the alrm which cleared the issue for a while but within a few weeks its starting to happen again. Any ideas, if its a faulty keypad or mainboard? Could be be something else )eg power damage? Thanks Quote
sixwheeledbeast Posted February 28, 2021 Posted February 28, 2021 How old is it and when was it last serviced? Quote
aissecur Posted February 28, 2021 Posted February 28, 2021 Likely the keypad but suggest you get the system fully checked over by a qualified alarm engineer, if it’s been unchecked for a number of years you can have a number of potential issues Quote
al-yeti Posted March 1, 2021 Posted March 1, 2021 16 hours ago, MM52 said: Hi I have a Scantonic 9651 Aalrm which has a 9941 keypad. The date and time on the keypad started to show corruption on the display which got worse over time until it started to sound from the keypad. I reset the alrm which cleared the issue for a while but within a few weeks its starting to happen again. Any ideas, if its a faulty keypad or mainboard? Could be be something else )eg power damage? Thanks It's cheap to buy either way just replace it or both like for like Better to update tho Quote
MM52 Posted March 1, 2021 Author Posted March 1, 2021 Its been installed for around 2 years with no real problems Quote
sixwheeledbeast Posted March 1, 2021 Posted March 1, 2021 They do need maintenance, if it's a cheap battery that could have failed and be causing you issues would usual check this annually. More likely it would be the keypad or the connections to it but normally when you loose connection it shows the keypad version number. Can't rule out a power surge either, most engineers would be checking the log then connections and voltages at this point. Quote
PeterJames Posted March 1, 2021 Posted March 1, 2021 2 hours ago, MM52 said: Its been installed for around 2 years with no real problems On 28/02/2021 at 18:46, MM52 said: The date and time on the keypad started to show corruption Keypad failing after a two years ? Something doesnt add up was it second hand? I agree with the above get it serviced, then have it serviced regularly, it prevents problem such as the alarm going off randomly with no apparent reason Quote
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