bjj Posted March 29, 2021 Posted March 29, 2021 Hi all I have a real strange one here, my son has a samsund 1630d dvr which 3 people with iphones can connect to on a local ip and through 4g network ok, my sons iphone can connect local but not 4g to his 1630d he can connect to my 1673d no problem on 4g,I hope this makes sense, any questions please. also i have reloaded the ipolis app to his iphone and also checked the settings many times settings on the app many times. thanks bj Quote
PeterJames Posted March 29, 2021 Posted March 29, 2021 37 minutes ago, bjj said: Hi all I have a real strange one here, my son has a samsund 1630d dvr which 3 people with iphones can connect to on a local ip and through 4g network ok, my sons iphone can connect local but not 4g to his 1630d he can connect to my 1673d no problem on 4g,I hope this makes sense, any questions please. also i have reloaded the ipolis app to his iphone and also checked the settings many times settings on the app many times. thanks bj I had similar with a different DVR it turned out to be something to do with usernames, get your son to try and connect with an account that is working on 4g Quote
bjj Posted March 29, 2021 Author Posted March 29, 2021 Thanks for the reply he can connect to my dvr from his phone on 4g Quote
PeterJames Posted March 29, 2021 Posted March 29, 2021 As I said its an account thing, humour me, get him to connect to his own DVR using someone else's account login. Preferably one that has proven to work on 4g 1 Quote
bjj Posted March 29, 2021 Author Posted March 29, 2021 Thanks Pete sorry to appear thick but I can connect to his dvr with 4g with the same account settings that he has on his iphone to samsungs ddns ie rtsp port, id, and password and the ipolis ddns samsungipolis.com/ xxxxxxxxxxxxxxxxx. Quote
PeterJames Posted March 29, 2021 Posted March 29, 2021 11 minutes ago, bjj said: Thanks Pete sorry to appear thick but I can connect to his dvr with 4g with the same account settings that he has on his iphone to samsungs ddns ie rtsp port, id, and password and the ipolis ddns samsungipolis.com/ xxxxxxxxxxxxxxxxx. Then its not the same problem I had, sorry I dont have the answer 1 Quote
bjj Posted March 29, 2021 Author Posted March 29, 2021 Just now, PeterJames said: Then its not the same problem I had, sorry I dont have the answer Thanks anyway Pete yes we are all using the same settings on the app and 3 can get in but he can't I am beginning to think its a setting on his phone as he can get to my dvr ok. cheers anyway Quote
PeterJames Posted March 29, 2021 Posted March 29, 2021 3 minutes ago, bjj said: Thanks anyway Pete yes we are all using the same settings on the app and 3 can get in but he can't I am beginning to think its a setting on his phone as he can get to my dvr ok. cheers anyway If he can get into your DVR then it wont be an IPhone setting its more likely an app setting 1 Quote
bjj Posted March 29, 2021 Author Posted March 29, 2021 I genuinely don't know then i've deleted the account on the phone re loaded the app and the settings are spot on but no good. Quote
bjj Posted March 29, 2021 Author Posted March 29, 2021 Pete just one last thing before I go, if I am connected to his dvr and he tries to connect to his dvr he gets a message admin account is in use do you want to continue if he says yes then no connection all this worked up to a week ago and for the last 4 years. Quote
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