Alex1045 Posted April 16, 2021 Posted April 16, 2021 Good Afternoon, Can anyone assist, I’m not a registered installer for Honeywell, but have a personal Galaxy Alarm which I have recently upgraded. My current version of the RSS software doesn’t accept the V7 firmware on the panel. I need the RSS software patch which is freely available to installers. Honeywell won’t assist Can anyone help please? Quote
al-yeti Posted April 16, 2021 Posted April 16, 2021 1 hour ago, Alex1045 said: Good Afternoon, Can anyone assist, I’m not a registered installer for Honeywell, but have a personal Galaxy Alarm which I have recently upgraded. My current version of the RSS software doesn’t accept the V7 firmware on the panel. I need the RSS software patch which is freely available to installers. Honeywell won’t assist Can anyone help please? It's on there site for free the patch I believe Quote
Alex1045 Posted April 17, 2021 Author Posted April 17, 2021 Hi, Its hosted on an FTP file server which requires a user name and password now. It used to be available to download. Cheers Alex. Quote
Juliuskuke Posted April 17, 2021 Posted April 17, 2021 True, I also have problems downloading from their official page. Quote
awsecure Posted May 11, 2021 Posted May 11, 2021 On 16/04/2021 at 22:17, Alex1045 said: Good Afternoon, Can anyone assist, I’m not a registered installer for Honeywell, but have a personal Galaxy Alarm which I have recently upgraded. My current version of the RSS software doesn’t accept the V7 firmware on the panel. I need the RSS software patch which is freely available to installers. Honeywell won’t assist Can anyone help please? https://www.security.honeywell.com/uk/resources/technical-support/software-upgrades/galaxy-software-download-centre Quote
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