DaveItalia90 Posted November 2, 2021 Share Posted November 2, 2021 Hi all, I've had the above panel installed with a wireless alarm for a number of years. It's got to the time of year again where one of the batteries in the wireless motion sensors is running low and triggering the alarm. This is becoming more and more frequent as the battery gets lower. My installer has stated that they cannot remember the engineers code. What options do I have? I'm not sure if removing the sensor and replacing the batteries whilst the alarm is sounding will sort it. Thanks, Dave Quote Link to comment Share on other sites More sharing options...
james.wilson Posted November 2, 2021 Share Posted November 2, 2021 He will need it to service the alarm etc Id ask him to sort it. But im assuming you have no support contract on it? Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted November 2, 2021 Share Posted November 2, 2021 9 minutes ago, DaveItalia90 said: What options do I have? I'm not sure if removing the sensor and replacing the batteries whilst the alarm is sounding will sort it. You have two options if your doing yourself... try it and hope or no system. The installer should know how to deal with a lost engineers code, which may involve reprogramming the system. You should leave it up to them if you are under support obviously. Quote Link to comment Share on other sites More sharing options...
PeterJames Posted November 2, 2021 Share Posted November 2, 2021 CPX didnt have any wireless detectors IIRC so they must be aftermarket with a receiver. The CPX has a built in Digi so is normally monitored. Strange combo monitored alarm with aftermarket wireless detectors. 1 Quote Link to comment Share on other sites More sharing options...
MrHappy Posted November 2, 2021 Share Posted November 2, 2021 9 hours ago, DaveItalia90 said: My installer has stated that they cannot remember the engineers code. lol, 2 hours ago, PeterJames said: CPX didnt have any wireless detectors IIRC so they must be aftermarket with a receiver. The CPX has a built in Digi so is normally monitored. Strange combo monitored alarm with aftermarket wireless detectors. its supports a single wireless expander, 8 zone + 8 keyfobs, reports, alarms tamper, low battery ect... the digi works as speech dialler, its not a bad product, but gardtec quirky with cheap looking rkp Quote Mr Veritas God Link to comment Share on other sites More sharing options...
james.wilson Posted November 2, 2021 Share Posted November 2, 2021 Never used a cpx but hated the cp8l used as a necessity after the 800l however quite stable hardwired Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
MrHappy Posted November 2, 2021 Share Posted November 2, 2021 49 minutes ago, james.wilson said: Never used a cpx but hated the cp8l used as a necessity after the 800l however quite stable hardwired went from 700l to vertias, then to euro mini as staff could not cope with led keypads (honest) Quote Mr Veritas God Link to comment Share on other sites More sharing options...
al-yeti Posted November 3, 2021 Share Posted November 3, 2021 On 02/11/2021 at 11:44, DaveItalia90 said: Hi all, I've had the above panel installed with a wireless alarm for a number of years. It's got to the time of year again where one of the batteries in the wireless motion sensors is running low and triggering the alarm. This is becoming more and more frequent as the battery gets lower. My installer has stated that they cannot remember the engineers code. What options do I have? I'm not sure if removing the sensor and replacing the batteries whilst the alarm is sounding will sort it. Thanks, Dave Pay someone to put something upto date in.... 2 Quote Link to comment Share on other sites More sharing options...
Slickjack Posted January 3, 2022 Share Posted January 3, 2022 Re the CPX Risco have now reduced significantly their product range to the point that after almost 30 years with the brand we have moved off to pastures new. The CP8 and CPX have been removed and replacements can not be sourced, they are incidentally still supplying the detectors as they are used on other items in the Risco range. They have also removed from the shelves the Commpact system and many of their external sounders (We had over 50 printed covers for one unit that have now been skipped as useless) Re the engineer codes, there is an option the reset codes provided they are not locked your engineer should know how to do this (if he's worth his salt). Quote Link to comment Share on other sites More sharing options...
al-yeti Posted January 4, 2022 Share Posted January 4, 2022 9 hours ago, Slickjack said: Re the CPX Risco have now reduced significantly their product range to the point that after almost 30 years with the brand we have moved off to pastures new. The CP8 and CPX have been removed and replacements can not be sourced, they are incidentally still supplying the detectors as they are used on other items in the Risco range. They have also removed from the shelves the Commpact system and many of their external sounders (We had over 50 printed covers for one unit that have now been skipped as useless) Re the engineer codes, there is an option the reset codes provided they are not locked your engineer should know how to do this (if he's worth his salt). They doing you a favour , complete rubbish you just got used to 2 Quote Link to comment Share on other sites More sharing options...
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