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the good the bad and the rest.....


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Posted

It was Tyco that pushed for the 'free domestics' and introduced allsorts of 'campaigns' to boost revenue. Therefore, I agree with Gaz and it was when Tyco bought them that things started going downhill.

If you don't know......ask.

Posted

i remember my old modern id card and the slogan'customer care a way of life' on the back...not sure that applies these days..

Posted
Postings are going to be from //.National Installer.// engineers who need help programming optimas.....LOL (only joking)

34438[/snapback]

Can't get round the logic 4 yet!!

In the past couple of years there has been changes nearly every month.

None for the better. All about keeping costs down.

The loss of customers is not from the service dept. though but we seem to be

hit every time.

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