Texecom veritas 8 issue

[Mr Taiwo]

Hello guys,

Currently am working on a veritas 8 texecom panel, which has been given false alarm for days 

Observation

- external Keypad is off

- The panel tamper light in on

- The zone 7 light lite up after resetting the system.

What can be done ? 

 

 

[sixwheeledbeast]

Diagnose and repair the tamper fault?

[al-yeti]

2 hours ago, Mr Taiwo said:

Hello guys,

Currently am working on a veritas 8 texecom panel, which has been given false alarm for days 

Observation

- external Keypad is off

- The panel tamper light in on

- The zone 7 light lite up after resetting the system.

What can be done ? 

 

 

What you mean external keypad is off? Off the wall or dead?

 

[aissecur]

3 hours ago, al-yeti said:

What you mean external keypad is off? Off the wall or dead?

 

Off it’s box 

[PeterJames]

External keypad is your problem, they are not IP rated and are supposed to be mounted internally not externally 

[Mr Taiwo]

The keypad was offline, (there was no power to the keypad

It was mounted internally 

[al-yeti]

3 hours ago, PeterJames said:

External keypad is your problem, they are not IP rated and are supposed to be mounted internally not externally 

Just his terminology 

[The Arab]

If keypad is off it’s box that’ll be tamper fault. If keypad has no display possible keypad or cable issue