Orisec Engineer code stopped working

[macca4848]

23 hours ago, Imnotshankled said:

Unfortunately you can't   if you have a tag to let you in engineer I can give you a COTD code  the only option is to default and start fresh 

- switch off the mains and disconnecting the battery? And that will restore factory default codes and I’ll start again 

[Imnotshankled]

2 hours ago, MrHappy said:

Eng code is lockable ?

Yes however you would get a different response 

[macca4848]

All sorted now with engineer code thanks al

 

Now got thr new wireless device with new battery giving me a “low battery” notification. Even though showing 2.8v on the panel??…anyone had this 

[Imnotshankled]

26 minutes ago, macca4848 said:

All sorted now with engineer code thanks al

 

Now got thr new wireless device with new battery giving me a “low battery” notification. Even though showing 2.8v on the panel??…anyone had this 

Are you using eBay sorced stuff or direct from orisec 

[macca4848]

28 minutes ago, Imnotshankled said:

Are you using eBay sorced stuff or direct from orisec 

The one that's giving me problems was direct from orisec...but i have bought a couple of other orisec boxed ones from ebay - are you going to tell me they are rejects from Orisec

[Imnotshankled]

3 minutes ago, macca4848 said:

The one that's giving me problems was direct from orisec...but i have bought a couple of other orisec boxed ones from ebay - are you going to tell me they are rejects from Orisec

If you ordered it from contact orisec and they will send you a shipping label and a replacement for free   and tbh if you are using the in panel receiver don't expect more than 5m range without a external antenna 

Edited November 18, 2022 by Imnotshankled

[macca4848]

1 minute ago, Imnotshankled said:

If you ordered it from contact orisec and they will send you a shipping label and a replacement for free

Its been working for a year no problems.  I just moved it and put a new battery in and now its giving me a warning...i might just change the battery and see if it solves

[Imnotshankled]

2 minutes ago, macca4848 said:

Its been working for a year no problems.  I just moved it and put a new battery in and now its giving me a warning...i might just change the battery and see if it solves

You didn't do that already?

[macca4848]

17 minutes ago, Imnotshankled said:

You didn't do that already?

 

18 minutes ago, Imnotshankled said:

Its been working for a year no problems.  I just moved it and put a new battery in and now its giving me a warning...i might just change the battery and see if it solves

 

 yep, put a brand new battery in when i moved it - maybe it doesn't like this battery and another new one would help...#clutching

[james.wilson]

2 hours ago, Imnotshankled said:

If you ordered it from contact orisec and they will send you a shipping label and a replacement for free   and tbh if you are using the in panel receiver don't expect more than 5m range without a external antenna 

Do orisec know you undo their whole trade and direct only? I don't think they class themselves as amazon.