Scantronic 9651 Low battery

[Ronald88]

Recently changed my keypad for an updated version to fit 9651 Scantronic. After installing it which was fitted whilst in installer mode, it has come up with low battery. I since replaced the battery for new bearing in mind the original was a year old. Did the half reset on the panel now can use the code but still showing low battery and cant use the factory reset number as it says wrong code. Do i need to ask an engineer to come out and do a reset.

Edited March 21, 2023 by sixwheeledbeast
no codes please

[sixwheeledbeast]

If the system was on engineer reset for tamper events then the installer code will need to be used to reset the system.

It's possible you still have a fault with the charging circuit or the standby battery, which needs testing with a multimeter.

 

[al-yeti]

31 minutes ago, Ronald88 said:

Recently changed my keypad for an updated version to fit 9651 Scantronic. After installing it which was fitted whilst in installer mode, it has come up with low battery. I since replaced the battery for new bearing in mind the original was a year old. Did the half reset on the panel now can use the code but still showing low battery and cant use the factory reset number as it says wrong code. Do i need to ask an engineer to come out and do a reset.

Scrap I reckon

[Ronald88]

56 minutes ago, sixwheeledbeast said:

If the system was on engineer reset for tamper events then the installer code will need to be used to reset the system.

It's possible you still have a fault with the charging circuit or the standby battery, which needs testing with a multimeter.

 

 

[Ronald88]

Not sure when I removed the old  keypad i might have nicked the  12v wire when cutting through the paint stuck to key pad. If so would that give low battery warning.

[sixwheeledbeast]

Unlikely, but again need to test these things with a meter.

[Ronald88]

17 hours ago, sixwheeledbeast said:

Unlikely, but again need to test these things with a meter.

Have now got Batt missing reset required.

[sixwheeledbeast]

On 21/03/2023 at 14:14, sixwheeledbeast said:

It's possible you still have a fault with the charging circuit or the standby battery, which needs testing with a multimeter.

 

 

[PeterJames]

iirc scantronic have an electronic fuse for charging, try down powering and powering back up, bear in mind your battery is probably flat now anyway.

 

If your previous battery was over 4 years old chances are the charging circuit was already on its way out.

 

Ideally you need a multimeter to check whats going on, without one your like a blind man without his white stick