headache

[jamesmax45]

risco eius2018i2ta centrale alarm iconnect 2g/ip 868mhz 230vac 50hz 6va , problem been the panel wont registor the door sensors tryed new batterys and so on any help would be great

thanks

[james.wilson]

have you got the right module?

[jamesmax45]

yeah everything matches up had it reset as well and all codes

[Hugh94]

On 17/04/2023 at 17:55, jamesmax45 said:

risco eius2018i2ta centrale alarm iconnect 2g/ip 868mhz 230vac 50hz 6va , problem been the panel wont registor the door sensors tryed new batterys and so on any help would be great

thanks

Could the door sensor be faulty? Is it new, if not, do you know if it worked before? Had issues with these before where no matter what battery I put in it didn't work so I ordered a new one and it worked.

[jamesmax45]

On 18/04/2023 at 21:41, Hugh94 said:

Could the door sensor be faulty? Is it new, if not, do you know if it worked before? Had issues with these before where no matter what battery I put in it didn't work so I ordered a new one and it worked.

i have 2 door sensors and 3 motion sensors all wireless the unit wont pick up any off them the chances off one not working maybe but all 5 no also when i go into programming on the menu it keeps saying access denied yet i have all codes it lets me change the codes and so on set time etc

[james.wilson]

I can only assume you have the wrong modules as you say they can't all be faulty 

[MrHappy]

This product ?

 

https://www.riscogroup.com/products/product/50868

[jamesmax45]

5 hours ago, MrHappy said:

This product ?

 

https://www.riscogroup.com/products/product/50868

exact one so i dont know where im going wrong