Mr

[Blake]

Risco alarm, hardwired originally with light system 2 control panel wireless added.  Changed main battery, turned everything off when took battery out, so now control panel off how do we reset it? Having trouble getting an engineer no-one getting back to us. 

[al-yeti]

1 hour ago, Blake said:

Risco alarm, hardwired originally with light system 2 control panel wireless added.  Changed main battery, turned everything off when took battery out, so now control panel off how do we reset it? Having trouble getting an engineer no-one getting back to us. 

Replace it with another model , to risky to touch risco 

[james.wilson]

So it's powered down now? 

[PeterJames]

10 hours ago, Blake said:

 Having trouble getting an engineer no-one getting back to us. 

Dont mention te words Risco when you call

 

Search here using your postcode https://www.nsi.org.uk/company-finder/

[sixwheeledbeast]

It's probably said in jest but I don't think it's sensible to not disclose the panel.

I wouldn't want to take on a Risco panel either but that doesn't mean I wouldn't visit site or at least speak to them on the phone.

You don't explain what you have done to it to break it?

[al-yeti]

14 hours ago, PeterJames said:

Dont mention te words Risco when you call

 

Search here using your postcode https://www.nsi.org.uk/company-finder/

You know they still won't attend unless call out paid for in advance ???

 

and they turn up and say sorry we can't deal with it

 

The stuff seems to work from new as so much of it still goes in, but after that I think most subs stop paying for repairs and it makes things worse 

[PeterJames]

1 hour ago, al-yeti said:

You know they still won't attend unless call out paid for in advance ???

 

and they turn up and say sorry we can't deal with it

 

The stuff seems to work from new as so much of it still goes in, but after that I think most subs stop paying for repairs and it makes things worse 

I thought it was only me that did that 

[james.wilson]

I wonder if some companies choose this brand as its cheaper and will generate revenue in time. Be a terrible product for those that usually offer a comprehensive main / support contract

[sixwheeledbeast]

It seems places that fit it deal with Risco direct, fit Risco everything and wear Risco underwear...

 

[MrHappy]

On 31/08/2023 at 08:42, Blake said:

Having trouble getting an engineer no-one getting back to us. 

 

Get in touch with Risco & they will provide you details of somebody who will be able to support it.

 

However, non maintained alarms that have been tinkered with are as desirable as chlamydia....